Accounting Customer Service Manager
CompanyRyan Specialty
Location
London, England, United Kingdom
Employment TypeFull-time
Posted At5/28/2026
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (58.0%).
Occupation TypeFinancial accounts managers
Occupation Code Skill LevelHigher Skilled
Sponsorship Salary Threshold
£44,700
(£22.92 per hour)
Occupation rate applies
Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.
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Description
Position Summary
The Premium Accounting Manager is responsible for working with the Premium Accounting Director to manage the fiduciary accounting duties related to RS’s brokerage and delegated authority business. Customer service is of the utmost importance, and this position requires diplomatic interaction with internal and external customers to ensure accuracy and satisfaction.
Location:
London - UK - Fenchurch
What will your job entail?
Job Responsibilities
The Premium Accounting Manager is responsible for working with the Premium Accounting Director to manage the fiduciary accounting duties related to RS’s brokerage and delegated authority business. Customer service is of the utmost importance, and this position requires diplomatic interaction with internal and external customers to ensure accuracy and satisfaction.
Location:
London - UK - Fenchurch
What will your job entail?
Job Responsibilities
- Maintain consistent operations of Premium Accounting department.
- Initiate improvements to Premium Accounting policies, controls, and procedures
- Provide support and project work to the Premium Accounting Director and upper management as needed.
- Lead Premium Accounting functions in resolving issues and maintaining customer service standards.
- Offer guidance on both underwriting and insurance accounting related matters to brokerage and processing departments.
- Reacts quickly with limited information to make informed decisions on accounting or company matters.
- Ability to apply comprehensive insurance knowledge and detailed analysis to resolve both underwriting and accounting operational issues.
- Speaks confidently to provide department leadership decisions.
- Supervise conversions and bridge testing for new acquisitions including accounting transition responsibilities.
- Manage and review department system automation endeavors included but not limited to AIM, ImageRight, CARL, and Concept One
- Support and train Accounting Team Supervisors
- Review and mitigate any advance or write off request to reduce the company’s financial exposure.
- Collaborate with front office producers and back-office department directors for situational resolution.
- Perform special projects and other relevant duties as assigned.
Work Experience And Education
Technical/Functional Skills:
Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.
- Bachelors Degree in Accounting or Business Administration
- 6+ years of experience in accounting or similar role.
- 3 years of experience in management
- Certified Public Accountant (CPA) a plus.
Technical/Functional Skills:
- Customer Service
- Accounting
- Payment Reconciliation
- Financial Analysis and Reporting
- Knowledge of GAAP (Generally Accepted Accounting Principles)
- Insurance Policy Review
- Loss Sensitive programs
- Business Process Improvement
- Microsoft Office
- Collaboration
- Attention to Detail
- Interpersonal
- Communication
- Presentation
- Problem Solving
- Analytical Thinking
Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.