Administrator

Administrator

London Bridge

£27,500

Hyde is looking for an Administrator (Home Ownership Coordinator) to join our collaborative and values-driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development.

As an Administrator (Home Ownership Coordinator) at Hyde, you will play a vital role in supporting the Home Ownership Team by managing incoming correspondence, ensuring accurate records, coordinating financial and compliance tasks, and enhancing the customer experience for Hyde’s homeowners.

Key Duties

• Manage and monitor all incoming correspondence to the Home Ownership Team, ensuring accurate record-keeping and task allocation.
• Provide specialised operational and compliance support, including Section 20 consultations and income reconciliation.
• Oversee the income collection process, working closely with the Finance department to ensure correct allocations and resolve any issues.
• Act as a key contributor to homeowner management policy, procedures, and training across the business.
• Support customer engagement and cross-team collaboration to continuously improve the homeowner service experience.

Why Join Hyde?

Hyde is part of the Hyde Group, one of the UK’s leading housing providers, managing and owning around 120,000 homes nationwide. We’re committed to building safe, sustainable communities where people can thrive. With a strong social purpose, long-term investment plans, and a focus on innovation, Hyde is a place where you can grow your career while making a real difference.

As an Administrator (Home Ownership Coordinator) we’re seeking someone who can bring:

• Proven experience in customer support, operations, or housing management
• Strong attention to detail and collaborative communication skills
• A proactive mindset and passion for delivering high-quality service to homeowners
• The ability to manage and interpret data, coordinate multiple tasks, and support team performance

The Benefits of Joining Hyde

• Excellent pension scheme
• Generous holiday allowance
• Life assurance
• Award-winning flexible benefits platform
• Support for learning and career development
• Hybrid working options available

Diversity, Inclusion & Accessibility

Equity, diversity, and inclusion are at the heart of who we are at Hyde. We’re committed to creating a workplace where everyone feels respected, valued, and able to be their authentic selves. By embracing different perspectives, backgrounds, and experiences, we unlock innovation and reflect the diverse communities we serve. At Hyde, inclusivity isn’t a one-off initiative — it’s embedded in our culture and central to how we work every day.

As a Disability Confident Employer, we’re committed to providing reasonable adjustments throughout the recruitment process and beyond.

We reserve the right to close this advert early if a suitable candidate is identified.