Affiliate Account Manager

About the Role

We are looking for an experienced Account Management professional to join our vibrant International Sales within the Education Division as Affiliate Account Manager. The role will drive commercial growth across affiliates, ministries, universities, and other partners. The role strengthens partner value propositions, expands market presence, and ensures coordinated cross‑team delivery. You will act as the commercial lead for partner success, overseeing pipeline development, planning, and execution.

Key responsibilities in this role will include:

• Act as the commercial point‑of‑contact for Service Level Agreement (SLA) related matters, ensuring alignment between OxfordAQA and central service teams such as Finance, IT, Legal, and Compliance.
• Coordinate and submit reserved matters to shareholders, including territory approvals and activities requiring approval beyond the original operating scope.
• Support preparation of management information (MI) and contribute to Senior Leadership Team updates related to service delivery and partner operations.
• Collaborate on the review and update of the OxfordAQA Service Level Agreement to ensure accuracy, relevance, and alignment with organisational needs.
• Provide coordination support for OxfordAQA board management responsibilities when required.
• Deliver year‑on‑year revenue growth across partner segments.
• Lead the creation and delivery of commercial strategies for affiliates and partners.
• Identify and pursue new partner acquisition and regional expansion opportunities.
• Own partner business plans, forecasting, and pipeline management.
• Monitor and drive growth in qualification and programme volumes.
• Strengthen partner value propositions and support long‑term relationship growth.
• Lead retention and renewal strategies.
• Oversee onboarding, enablement, and training, including rollout of self‑serve tools like the Affiliate Hub.

We operate a hybrid working policy that requires a minimum of 2 days per week in the Oxford office.

About You

To be successful in this role, you will ideally have/be:

Essential:

• Proven commercial experience in partnership management, business development, or international education.
• Strong understanding of international school markets or qualification ecosystems.
• Ability to drive revenue growth and develop strategic partner plans.
• Excellent relationship management and stakeholder engagement skills.
• Strong analytical, planning, and forecasting capabilities.
• Confident communicator with strong presentation skills

Desirable

• Experience in university recognition or Ministry of Education engagement.
• Knowledge of assessment, curriculum, or qualification frameworks.
• Experience across multiple international regions.

Benefits

We care about work/life balance here at OUP. With this in mind we offer 25 days’ holiday that rises with service, plus bank holidays and Christmas closure (3-days) and a 35-hour working week. We are open to discussing flexibility in respect to working patterns, dependent on role. We also have a great variety of active employee networks and societies.

We help make your money go further by contributing to your pension up to 12%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts.

This role comes with the added benefit of a sales bonus.

Please see our Rewards and Recognition page for more information.

We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.