B2 Administrator - Gastro
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The post holder will assist in providing an effective administrative service across all services in the building to support the clinical functions of the Trust. Collaborate with colleagues, service users, and stakeholders to offer efficient clerical support.
There is no sponsorship for this role. Interview are in Blackpool (face to face only). Please apply early as this vacancy may close early due to popularity.
Provide a high-quality administration service to ensure the smooth operation of a diverse range of clinical services from various sites within a business unit. Flexibly work within the administration team to deliver a wide range of services to clinicians, team leaders, and clinical managers as appropriate.Offer a high-quality customer care first point of contact service via telephone, email, written correspondence, and face-to-face interactions. This may include delivering reception, patient admissions, and/or telephone helpline services, as well as supporting clinicians in coordinating their clinical workload.Competently use various computer systems for maintaining departmental/patient records, data, and statistics required by clinical services.Contribute to and influence the development of administration services by collaborating with colleagues and management to form a clear and coherent vision. Continuously review and evaluate administrative systems, procedures, and associated policies to facilitate improvements and advancements.
Person specification
Qualifcation
Essential
- NVQ level 2 business administration or Amspar Diploma
- 5 GCSE's A-C
- RSA II or equivalent typing qualification
Desirable
- ECDL or IT qualification
Knowledge and Experiance
Essential
- Previous experience working in admin type role.
- Previous experience working within a hospital setting
- Previous experience of working within the NHS
- Knowledge of Hospital Information System PAS/Solus.
- Knowledge of case note locations.
Desirable
- Knowledge of Microsoft Office Programmes
Skills
Essential
- Proven time management skills
- Excellent organisational and communication skills
- Effective team member
- Efficient and Enthusiastic
- Ability to respond to changes in service / adaptable / open to change
- Flexible approach to the post
- Excellent interpersonal skills
- Ability to communicate at all levels.
About the employer
Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty five minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology patients.
As one of the United Kingdom's largest coastal resort, Blackpool has plenty to offer its residents - it's not just a good place to work; it's a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.