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The position is a blend of Business Analysis, Project Coordination, and Application Management, with a strong focus on license optimization, stakeholder communication, and governance practices.
Location & Model:
- Feltham, UK
- Hybrid: 2–3 days/week in-office as per client need
Key Responsibilities:
- Application Management & Consolidation
- Support internal applications
- Consolidate multiple app instances into one (via impact analysis and communication)
- Onboard new applications per defined process
- License Governance
- Approve new license requests, downgrade unused ones
- Define/document licensing processes (upgrades, downgrades, enterprise licensing)
- End-User & Stakeholder Support
- Create/maintain SharePoint site for support
- Manage Webex spaces and coordinate stakeholder communications
- Process Optimization & Governance
- Analyze and improve business procedures
- Document updates for operational and support processes
- Implement governance best practices
- Communication & Coordination
- Liaise between cross-functional teams
- Strong PPT creation and presentation skills ("tell a story" to all levels)
- Vendor management & stakeholder engagement
- Use of Agile methodology
- Help with contract renewals and vendor analysis
Must-Have Skills:
- Strong Communication (written, verbal, presentation)
- Project Management (planning, tracking, lifecycle knowledge)
- Business Analysis & Process Documentation
- Governance Knowledge
- Application & License Management
- SharePoint & Webex proficiency
- Agile methodology
- Vendor & Stakeholder Management
Ideal Candidate Background:
- Experience in internal tools/applications support or transformation projects
- Hands-on experience with software license tracking/governance
- Comfortable presenting to senior stakeholders
- Has worked in hybrid enterprise environments
- Solid project coordination and documentation skills
