Business Solutions Architect

Are you ready to shape the future of student information systems and help institutions unlock the full potential of Tribal SITS? If you're a solution-focused strategist with SITS expertise and a passion for improving education outcomes, this could be the opportunity for you.

About Tribal

Tribal is a leading EdTech business providing market leading software solutions to the global education market. We strive to research, develop and deliver the products, services and solutions needed by education institutes worldwide to support their primary goals of educating students, providing optimum learning experiences and ultimately delivering successful outcomes.

The Team

The Business Solution Architecture team plays a pivotal role in shaping how our technology, specifically our SITS platform, solves complex business challenges within the Further Education sector. By blending strategic insight, functional depth, and technical expertise, the team ensures our solutions deliver real impact across diverse customer environments. As trusted experts, the team provide a rounded view of the evolving Tribal product suite, championing best practice processes and guiding institutions to maximise the potential of SITS through tailored solutions.

The Role

As a Business Solution Architect, you’ll play a key role in guiding new SITS customers through successful implementation journeys and working with existing customers to achieve their strategic plans. You’ll lead on shaping the solution design to meet each institution’s strategic goals while ensuring delivery standards remain high. Acting as a trusted advisor, you’ll provide expert guidance on best practice, platform capabilities, and innovative approaches, ensuring the SITS solution is aligned, scalable, and future ready.

This is an exciting time to join the team, with an opportunity to shape the role and contribute to our ongoing success.

The role is fully remote but will require travel to both Tribal and Customer locations from time to time.

Your responsibilities will include:

Collaborate with SITS customers to identify challenges, define goals, and uncover opportunities for improving student lifecycle management through the SITS platform.

• Lead the delivery strands and solution workstreams related to SITS, offering guidance on governance, implementation strategy, and optimal platform configuration.
• Conduct comprehensive SITS readiness assessments of existing customer to ensure institutional preparedness in-line with their strategic plans and Tribal roadmap.
• Translate complex business requirements into scalable, high-impact solutions using the SITS platform.
• Recommend the most effective implementation packs, including sequencing and deployment strategies tailored to each institution’s priorities.
• Partner with our customers to develop their 2–3-year continuous improvement roadmaps, becoming their trusted advisor, supporting the evolution of their platform usage.
• Serve as the SITS Project Design Authority, ensuring all solutions align with institutional objectives, architecture principles, and best practice standards.
• Work together with Business Solutions Analysts to identify, develop, and ensure continuous enhancements across the SITS ecosystem.
• Collaborate with institutions to support best practice, sector-aligned SITS processes that are sustainable, efficient, and future ready.

The Skills you’ll need:

• A thorough understanding and hands on experience with SITS is a must.
• Higher Education sector experience.
• Experience in solution design.
• Governance and assurance experience.

It would be great if you had:

• Business Analysis - certification (not essential).

What can Tribal offer you?

We offer a range of exceptional benefits to support your wellbeing and work-life balance, including a comprehensive Health Cash Plan, Private Medical Insurance, and Wellbeing Days. You'll also have access to E-Learning Opportunities to enhance your skills, Volunteer Days to give back to your community, and Employee Engagement Activities to connect with your colleagues. Our flexible working options and Achievers awards ensure that you can thrive both personally and professionally in a supportive, rewarding environment.

Even though the role is full-time, we offer flexible work arrangements to enhance work-life balance, motivation, productivity, and performance. If you need flexibility, apply and discuss your needs with us.

Equal Opportunities

As an equal opportunity employer, Tribal celebrate diversity and are committed to creating an inclusive environment for all employees. We make sure that our recruitment and selection processes never discriminate based upon any protected characteristics and actively welcome applications from all groups, not least those underrepresented in the tech sector.

Note to all applicants - Tribal reserve the right to close an advertisement to applications ahead of the advertised closure date. For this reason, shortlisting may take place prior to the closing date on some occasions. With this in mind, please do not hesitate to apply early.