CRM Solutions Architect

CompanyHarnham

LocationLondon Area, United Kingdom

Posted At12/2/2025

UK Visa Sponsorship Analytics

Occupation Type

IT business analysts, architects and systems designers

Occupation Code Skill LevelHigher Skilled

Sponsorship Salary Threshold

£54,900 (£28.15 per hour)

Occupation rate applies

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Description

CRM Solutions Architect

£600 Per Day Inside IR35
Hybrid Working (2 Days in London Office)
6-Month Contract

We are looking for an experienced CRM Solution Architect to design and oversee the architecture of a company-wide CRM system. This pivotal role involves working closely with business leaders and technical teams to ensure the CRM system meets the needs of sales, marketing, customer service, and more.

You will lead the replacement and integration of the current CRM system, manage data migration, and support the rollout of marketing and customer data platforms. This is an exciting opportunity to contribute to a major digital transformation program within a high-profile organisation.

Key Responsibilities:

Define and lead the solution design and architecture for CRM, Customer Data Platform (CDP), and marketing technology systems
Oversee the replacement of the current CRM system and integration with new platforms
Manage and ensure smooth data migration from legacy systems
Collaborate with external implementation partners and internal stakeholders including Sales, Service, Membership, Marketing, and IT teams
Translate business requirements into effective technical solutions
Ensure alignment of CRM solutions with the broader Enterprise Architecture strategy and technology roadmap
Support the rollout and adoption of new marketing automation tools and CDP
Act as a bridge between business users and technical teams to facilitate clear communication and project success

Skills & Experience:

10 Years experience in Solutions Architecture, with a strong focus on CRM
Proven expertise with Microsoft Dynamics CRM
Experience engaging with both technical teams and non-technical business stakeholders
Experience working alongside external implementation and development partners
Strong understanding of CRM data migration and integration best practices