General Manager

Glacier Energy delivers innovative solutions for the design, manufacture, inspection and repair of critical infrastructure and process equipment for energy and industrial markets.

Our Mechanical Solutions division provides support to energy and industrial sectors globally, specialising in mechanical products and services including heat exchanger repair and refurbishment, onsite machining and joint integrity.

Our in-house subject matter experts deliver high-quality repair, maintenance, re-engineering and bespoke mechanical solutions to meet our customers' requirements. The specialist services that we offer are designed to enhance asset performance, extend asset life and ensure safe, efficient operations.

As our capabilities are continuously evolving and adapting towards a more sustainable future, our team needs to grow. We are therefore focused on attracting the best talent and are dedicated to creating an environment where our staff are empowered, with the ability to develop. We currently have an exciting new opportunity for a General Manager to join our team in Washington.

Join Glacier Energy as we continue to contribute towards a sustainable future, develop the skills necessary to support a net zero economy and drive positive change.

Role Purpose

The General Manager will lead the operational, commercial, and cultural direction of Glacier Energy’s new Washington facility, driving performance and growth across all functions. This role is accountable for day-to-day operations, team leadership, client engagement, and delivering on key financial and strategic objectives. As a visible and hands-on leader, the General Manager will foster a high-performance, safety-conscious, and customer-focused environment, ensuring that the site plays a central role in the continued success and expansion of Glacier Energy’s machining solutions business.

Accountability

• Responsible for the General Management of the Washington facility.
• Accountable for the day-to-day operations of the Washington facility.
• Lead and assist in the development of growth.
• Grow the business from the Washington facility engaging with clients as required in conjunction with the BD/Sales team.
• Full KPI and financial responsibility for the Washington.
• Promote a culture of personal accountability amongst all staff, recognising and praising ‘above the line’ performance whilst taking appropriate action to address and correct ‘below the line’ behaviour when it is found.
• Develop a culture of employee involvement such that the employees are fully engaged with the goals and ambitions of the company.
• Continuously lead the maintenance and development of an active and positive HSEQ culture.
• Ensure that the HSEQ culture and working practices are in accordance with all required standards and client requirements.
• Open and timely communication and management of all risks and opportunities available to enhance Company performance.
• Ensure optimum use of Company resources and prioritise project work.
• Actively lead colleagues to continuously improve the companies working practices.
• Attend customer meetings as required to help secure contracts and maintain high level client relationships.
• Ensure intercompany co-operation and add value to the Glacier Group.

Duties

• Ensure AESSOP is populated and implemented fully to ensure reports are accurate and up-to-date.
• Oversee daily operations for the business unit including all workshop activities.
• Achieve site objectives by establishing plans, budgets, and results measurements; allocating resources; reviewing progress; making mid-course corrections.
• Increase operational effectiveness by recruiting, training, coaching, counselling, and disciplining employees; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing a climate for offering information and opinions.
• Take ownership of live projects / scopes of work from the project engineers and run with them through to completion.
• Record and report back to project engineers any deviations from work scopes or cost variations.
• Strive to implement improvements to the business’s commercial potential.

Requirements

• Sound educational background minimum HNC mechanical engineering preferred.
• Good mechanical engineering knowledge.
• Strong financial and business acumen.
• Good working knowledge of ISO9001 14001 requirements.
• Sound understanding of HSE legislation, management systems and practices.
• Ability to present and appropriately challenge business leadership.
• Proven background overseeing operations and implementing improvement changes.
• Good understanding of HSE legislation, management systems and practices.
• Well-developed interpersonal and leadership skills.
• IT literate with specific experience using Microsoft Excel, Word & PowerPoint programs.

Values

Ingenuity - Leads efforts to develop creative, stakeholder-driven solutions that align with customer needs and support long-term business growth.

Excellence - Promotes a culture of reliability and accountability, ensuring that commitments are met and results consistently exceed expectations.

Collaboration - Inspires individuals to understand how their actions and decisions help drive the organsation’s commercial success and overall stability.

Respect - Leads by example in addressing safety concerns transparently and effectively, promoting a culture of proactive issue resolution that benefits everyone involved.

Accountability - Fosters an environment where colleagues feel confident taking ownership of their work, knowing their contributions are valued and impactful.

Benefits

• Life Assurance
• Attractive Group Personal Pension Plan Pension via Salary Exchange
• 33 days holiday per annum (inclusive of company recognised public holidays) (pro-rated to start date)
• Employee assistant programme offering health and wellbeing via a smartphone app
• Virtual GP and Second Medical Opinion Service is available 24 hours a day, 7 days a week, 365 days a year