About Us
We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels.
Great journeys start with Trainline 🚄
Now Europe’s number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be.
Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey.
Introducing People Partnering at Trainline👋
At Trainline, our People Partnering function is at the heart of how we support, grow and enable our teams to thrive. We’re a progressive, high-impact team that works closely with senior leaders to shape culture, drive performance, and embed people strategy across every stage of the employee experience. As part of a purpose-driven, tech-led business with bold growth ambitions, you’ll partner with brilliant teams across the UK and Europe — all within a high-trust, hybrid-first environment that values inclusion, challenge and continuous learning. This is a unique opportunity to help scale a forward-thinking People Partnering model in a business that’s moving fast and thinking big
We’re looking for a Head of People Partnering to lead our business partnering function and drive impact across our Tech and Product teams. This is a critical leadership role within our People team - shaping how we support, grow, and enable our teams to thrive as we continue to scale and evolve Trainline.
You’ll be responsible for building strong relationships with senior leaders, embedding our people strategy, and ensuring we deliver a high-performing, inclusive, and engaged culture.
As the Head of People for Tech & Product at Trainline, you will… 🚄
- Lead and develop a high-performing team of People Partners to support Tech and Product teams across the UK and EU.
- Act as a strategic advisor and partner to senior leaders across our Extended Leadership Team (ELT) - shaping org design, workforce planning, talent development, and leadership effectiveness.
- Drive delivery of key people programs (e.g. performance, engagement, pay & career progression, talent reviews) in a way that’s simple, scalable and embedded in the business.
- Drive capability and succession planning with leaders, ensuring we’re building future-fit teams aligned with business strategy.
- Partner closely with the People Operations, Talent, and L&D teams to ensure a cohesive and consistent experience across the employee lifecycle, driving value for our team and the wider business.
- Provide coaching and challenge to leaders to raise the bar on performance, management capability and decision-making.
- Use data and insight to influence business decisions and improve people and team outcomes.
- Bring external insights and market trends into the business to inform our people strategy and stay competitive in attracting and retaining top talent.
- Support change and transformation activity — from reorgs to scaling teams and evolving our hybrid working model.
- Oversee complex employee relations matters and act as a point of escalation for sensitive or high-risk issues, ensuring fairness, consistency and legal compliance.
We'd love to hear from you if you have...🔍
- Proven experience in a senior HR business partnering role within a scaling tech organisation, ideally at Head of level supporting teams of 500+ headcount.
- Strong generalist background, with end-to-end experience across the employee lifecycle — from hiring and onboarding to performance, progression, and exits.
- Experience partnering with Tech, Product or Engineering organisations, ideally in organisations with a strong understanding of their rhythms and challenges.
- Comfortable working across UK and EU jurisdictions, with an understanding of local employment frameworks and cultural nuances.
- A strategic thinker with hands-on execution ability — comfortable operating at pace and navigating ambiguity.
- A natural relationship builder and coach — confident influencing senior stakeholders, managing complexity, and role modelling inclusive leadership.
- Data-savvy, commercially minded, and outcome-oriented with demonstrated examples on your CV and in interviews
- Someone who embraces our hybrid working approach and role models this
- Some PLC experience is a bonus
The interview process 🚉
- Call with someone from the Talent team covering experience and motivations (45 mins)
- Leadership & experience focused interview with People Director (45 mins)
- Peer interview with Head of People Partnering (45 mins)
- Panel interview (60 mins)
More Information
Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits.
We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one!
Our Values Represent The Things That Matter Most To Us And What We Live And Breathe Everyday, In Everything We Do
- 💭 Think Big - We're building the future of rail
- ✔️ Own It - We focus on every customer, partner and journey
- 🤝 Travel Together - We're one team
- ♻️ Do Good - We make a positive impact
We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated.
Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor!
