IT Service Desk Analyst
CompanyEveryturn Mental Health
Location
Newcastle Upon Tyne, England, United Kingdom
Employment TypeFull-time
Posted At6/4/2026
UK Visa Sponsorship Analytics
Occupation TypeIT user support technicians
Occupation Code Skill LevelMedium Skilled
Sponsorship Salary Threshold
£41,700
(£21.38 per hour)
Standard minimum applies
Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.
Disclaimer: Hunt UK Visa Sponsors aggregates job listings from publicly available sources, such as search engines, to assist with your job hunting. We do not claim affiliation with Everyturn Mental Health. For the most up-to-date job details, please visit the official website by clicking "Apply Now."
Description
Location: Gosforth (hybrid working)
Job Type: 6 months, full-time
We have the exciting opportunity for two IT Service Desk Analysts to come and join our I.T team!
This role is not eligible for sponsorship as is does not meet the requirements as set out by the UK Visa and Immigration Service.
Pease note, due to the nature of this role you must hold a full UK driving license and have access to a vehicle.
We're looking for a well organised, proactive and self-motivated individual to join the IT Service Desk team, where you will provide a quality service while adhering to best practice ITIL processes with an exceptional level of customer experience. Technical expertise is required as you will part of the team actively resolving IT issues and fulfilling requests.
About The Role
Reporting to the IT Operations Manager you will be part of a diversly skilled team of IT technicians supporting a number of clinical business systems, MS Office products and end user devices.
You will provide desk side and remote support to all end users across the organisation. Working in a small team you will be involved in the installation, upgrade and troubleshooting of PC hardware, software, peripherals, and Microsoft operating systems.
You will ensure that our services are provided in a way that is consistent with our values, supporting and promoting an organisational culture that values: compassion, accountability, respect, excellence, and innovation.
This role requires good communication and people skills including the ability to explain technical concepts in clear, concise, understandable terms.
About You
Job Type: 6 months, full-time
We have the exciting opportunity for two IT Service Desk Analysts to come and join our I.T team!
This role is not eligible for sponsorship as is does not meet the requirements as set out by the UK Visa and Immigration Service.
Pease note, due to the nature of this role you must hold a full UK driving license and have access to a vehicle.
We're looking for a well organised, proactive and self-motivated individual to join the IT Service Desk team, where you will provide a quality service while adhering to best practice ITIL processes with an exceptional level of customer experience. Technical expertise is required as you will part of the team actively resolving IT issues and fulfilling requests.
About The Role
Reporting to the IT Operations Manager you will be part of a diversly skilled team of IT technicians supporting a number of clinical business systems, MS Office products and end user devices.
You will provide desk side and remote support to all end users across the organisation. Working in a small team you will be involved in the installation, upgrade and troubleshooting of PC hardware, software, peripherals, and Microsoft operating systems.
You will ensure that our services are provided in a way that is consistent with our values, supporting and promoting an organisational culture that values: compassion, accountability, respect, excellence, and innovation.
This role requires good communication and people skills including the ability to explain technical concepts in clear, concise, understandable terms.
About You
- Qualification in a relevant IT subject and evidence of at least one years’ work experience in a similar role.
- ITIL certification is desirable but good knowledge of Incident, Problem and Change management processes is essential.
We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes on how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits:
- 30 days annual leave plus bank holidays (rising to 32 days at 5 years’ service) pro-rata for part-time and the option to purchase or sell days
- Enhanced pension
- Wagestream - ability to release earnings, giving you instant access to your pay
- Smart Clinic Wellbeing Programme, including Employee Assistant Programme, GP and priority physiotherapy access and counselling sessions Shopping discounts with the opportunity to sign up for a Blue Light Card
- Enhanced life assurance scheme, payment being three times your annual salary
- Plus, many more great benefits on offer!
We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQ+; Black, Asian and minority ethnic; menopause and neurodivergent communities.
In order to streamline our recruitment process, once we have received a sufficient number of applications, we reserve the right to expire vacancies, so please submit your application as soon as possible.
INDHP