IT Support Specialist
Company
Location
Cardiff, Wales, United Kingdom
Posted At
7/17/2025
Advertise with us by contacting: [email protected]
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Description
Are you ready to take the next step in your IT career? Join our dedicated Desktop and Devices team, supporting a wide variety of Trust programmes with the timely preparation, configuration and deployment of PCs, devices and their accompanying software. You will assist with the development and maintenance of the estate and infrastructure, tackle 2nd line calls and escalations, and contribute to large scale hardware/software rollouts whilst supporting software, hardware and infrastructure change projects organisation wide.
You'll have the opportunity to make a real impact whilst developing your technical skills alongside a talented and supportive Digital team. We're looking for someone who can perform to a high standard whilst under pressure in a fast moving, busy and rewarding environment, possessing well developed technical abilities, attention to detail and strong communication skills. If you're enthusiastic, proactive and ready to make a difference, we'd love to hear from you!
To provide technical and specialist IT support within the Public Health Wales Desktop and Devices team, focusing on hardware deployment, escalated calls and ensuring seamless functionality for end-users. Take a proactive role in developing and optimising desktop infrastructure, documentation, and systems to meet organisational requirements, including taking lead responsibility for relevant deployment projects. Collaborate with wider IT teams to support their initiatives, with a particular focus on enhancing desktop deployment processes and outcomes. For further details or to arrange an informal discussion please contact:-
Mark Coleman, Desktop and Devices Service Manager
[email protected]
We are Public Health Wales – the national public health agency in Wales. Our purpose is ‘Working together for a healthier Wales'. We exist to help everyone in Wales live longer, healthier, happier lives. Together with our partners, we work to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations.
Our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the leading source of public health information, research and innovation in Wales. In a world facing complex health challenges, our work has never been so important.
We are guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to building an inclusive workplace that values equality and diversity. We welcome applications which represent the rich diversity of the communities we serve and are supportive of flexible working arrangements, including part time roles and job sharing.
To find out more about working for us and the benefits we offer please visit https://phw.nhs.wales/careers/
For guidance on the application process, please visit https://phw.nhs.wales/working-for-us/applicant-information-and-guidance/
For further details / informal visits contact: Name: Mark Coleman Job title: Desktop and Devices Service Manager Email address: [email protected]
You'll have the opportunity to make a real impact whilst developing your technical skills alongside a talented and supportive Digital team. We're looking for someone who can perform to a high standard whilst under pressure in a fast moving, busy and rewarding environment, possessing well developed technical abilities, attention to detail and strong communication skills. If you're enthusiastic, proactive and ready to make a difference, we'd love to hear from you!
To provide technical and specialist IT support within the Public Health Wales Desktop and Devices team, focusing on hardware deployment, escalated calls and ensuring seamless functionality for end-users. Take a proactive role in developing and optimising desktop infrastructure, documentation, and systems to meet organisational requirements, including taking lead responsibility for relevant deployment projects. Collaborate with wider IT teams to support their initiatives, with a particular focus on enhancing desktop deployment processes and outcomes. For further details or to arrange an informal discussion please contact:-
Mark Coleman, Desktop and Devices Service Manager
[email protected]
We are Public Health Wales – the national public health agency in Wales. Our purpose is ‘Working together for a healthier Wales'. We exist to help everyone in Wales live longer, healthier, happier lives. Together with our partners, we work to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations.
Our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the leading source of public health information, research and innovation in Wales. In a world facing complex health challenges, our work has never been so important.
We are guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to building an inclusive workplace that values equality and diversity. We welcome applications which represent the rich diversity of the communities we serve and are supportive of flexible working arrangements, including part time roles and job sharing.
To find out more about working for us and the benefits we offer please visit https://phw.nhs.wales/careers/
For guidance on the application process, please visit https://phw.nhs.wales/working-for-us/applicant-information-and-guidance/
For further details / informal visits contact: Name: Mark Coleman Job title: Desktop and Devices Service Manager Email address: [email protected]
Advertise with us by contacting: [email protected]
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