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Learning Specialist
Bolton: On Site
£35,000-£40,000 dependent upon experience.
Monday to Friday (9-5pm)
About Us
At LOVE, our people are at the heart of everything we do. We are committed to providing exceptional learning experiences that support the growth and development of our teammates. As part of our ongoing commitment to enhancing our learning culture, we are looking for a dedicated Learning Specialist to join our Learning & Development team.
This role will be pivotal in understanding business learning needs, delivering impactful training solutions, and maintaining both in-person and digital training materials. The Learning Specialist will play a key role in supporting our teammates with relevant and engaging learning experiences that drive success.
What You’ll Be Doing
- Partnering with business areas to assess learning needs and develop tailored training solutions that align with business objectives.
- You will work closely with managers and key stakeholders to identify skills gaps and development opportunities, ensuring training programs support LOVE’s immediate and long-term goals.
- Working closely with key stakeholders to understand performance gaps and designing targeted learning interventions to address them.
- Through consultation, analysis, and collaboration, you will identify the root causes of performance issues and develop solutions that improve productivity and engagement.
- Delivering engaging face-to-face and virtual training sessions to support teammate development.
- Facilitate interactive workshops, webinars, and coaching sessions that enhance skills and knowledge while ensuring learning is practical and applicable in day-to-day roles.
- Ensuring all training programs are effective, measuring learning outcomes, and reporting on training impact.
- Develop and utilise evaluation tools to track the effectiveness of training interventions, using feedback and data to continuously refine and enhance learning experiences.
- Frequently supporting our Sales Academy, working alongside the Academy Manager to deliver targeted sales training and development programs.
- Support the professional growth of our new teammates by designing and implementing training that improves sales techniques, customer engagement, and drives overall team performance.
- Creating and maintaining learning materials, resources, and digital content.
- Ensure all training materials are up to date, engaging, and easily accessible, leveraging a variety of formats including videos, e-learning modules, and interactive content.
- Coaching and mentoring teammates to support their career progression and personal development.
- Provide one-on-one coaching sessions and ongoing mentorship to help teammates reach their full potential and align their growth with business needs.
- Collaborating with subject matter experts (SMEs) to design and refine training content that reflects industry trends and best practices.
- Work with internal and external partners to ensure training programs remain relevant, innovative, and aligned with LOVE’s evolving business requirements.
- Championing a culture of continuous learning and professional growth across LOVE.
- Promote learning opportunities, encourage self-development, and support initiatives that drive a strong learning culture at LOVE.
Requirements & Skills
- Strong consultation and influencing skills that demonstrate credibility and builds trust.
- A breadth of coaching techniques, with the ability to adapt approaches to suit different learning styles and development needs.
- Proven experience in delivering engaging training sessions in a fast-paced business environment.
- Excellent facilitation and presentation skills.
- Strong interpersonal skills with the ability to build relationships across different teams.
- Passion for learning and development, with a proactive approach to improving teammate learning experiences.
What We Offer
- Office-based role with the possibility of flexible working arrangements when required.
- 25 days holiday (excluding bank holidays).
- Auto-enrolment pension plan.
- Onsite gym.
- Onsite café/breakout area.
- Free parking.
- Employee discount scheme.
- Regular incentives and rewards, including the monthly Buzz Awards recognising top performers and service heroes.
- Refer a Friend Scheme rewarding up to £500 in vouchers.
- Long-service benefits.
If you are passionate about learning and development and want to make a meaningful impact in a thriving business, we’d love to hear from you!
We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all teammates. Should you require any additional support during the recruitment process due to a disability, please contact us so we can assist you.
