Overview
Job Title: Manager, Ophthalmic Certification Project Management - OptymEdge
Location: UK - Remote
OptymEdge, (part of the Emmes Group), develops proven solutions for training and certification of Visual Function Examiners and Visual Acuity Rooms. OptymEdge partners with study teams to provide visual function certification that ensures a high level of quality and consistency for ophthalmic clinical trial data.
OptymEdge brings experience and expertise which comes from having the largest and longest-standing certification organization in the industry. We pioneered visual acuity certification from conception. Our services have grown to be synonymous with providing the highest level of quality and standardization of clinical trial data.
- Over 1500 sites certified worldwide, since 1995
- Phase I through post-marketing experience
- Clinical Ophthalmology, Optometry, and clinical trial expertise
Primary Purpose
The Manager, Ophthalmic Certification Project Management Group (OCPMG) is critical to the successful conduct of ophthalmic certifications in Biopharmaceutical-sponsored clinical trials, as a matrix leader of a vendor project team. The Manager, OCPMG will be client-facing and serve as the internal lead of the project through the life cycle of the study, ensuring effective project delivery in agreement with contracted project timeline and budget. The Manager, OCPMG directs project delivery by driving team and financial efficiency, work product quality, and is responsible for client satisfaction through strong relationship management. The Manager, OCPMG works closely with the Ophthalmic Certification Project Management leadership to ensure compliance with operational tasks, Standard Operating Procedures (SOPs) and overall ophthalmic certification objectives.
Responsibilities
- Accountable for the training, performance management, and mentoring of assigned Project Managers.
- Provides ongoing coaching and feedback to Project Managers, including addressing performance issues, conducting formal performance appraisals, and creating development plans. Escalates performance issues to Director, Ophthalmic Project Management.
- Coordinates Project Team Meetings, including the development of meeting agendas and minutes.
- Ensures training occurs and evaluates proficiency or additional training needs of Project Management (PM) staff.
- Tracks PM utilization with the goal to ensure at least 90% utilization of all staff.
- Motivates and develops the team.
- Develops and oversees recruitment and retention strategies for the Ophthalmic Certification Project Management Group.
- Serves as the primary point of contact for biopharma clients and demonstrates proficiency in knowledge and understanding of client needs.
- Ensures that deliverables for the assigned projects are completed according to the contract budget, schedule, and quality standards. Projects will be effectively managed in all areas of performance.
- Develops successful working relationships with clients, executive management, and project staff and collaborates to manage project issues, proactively identify and mitigate risks and drive milestone achievement.
- Tracks project deliverables against contract. Proactively prepares/presents study metrics to maintain transparency for internal/external stakeholders. Monitors trends and drives changes to the plan as needed; identifies risks to delivery and agrees to mitigation plans with the project team to be presented to the client.
- Ensures adherence to quality control expectations and milestone timelines for delivery of contractually required reports and deliverables.
- Identifies and manages changes to scope and requests for out-of-scope activities.
- Collaborates with Business Development, Contracts Department, and executive management to ensure timely execution of contract amendments/change orders. Prospectively manages client expectations.
- Supports development of Requests for Proposal (RFPs) for biopharma clients in collaboration with leaders and key subject matter experts (SMEs).
- Models and propagates Emmes’ commitment to a culture of quality in all aspects of our deliverables, utilizing a solution-based, science-driven, value-added approach in collaborating with clients.
- Supports internal stakeholders on departmental initiatives upon request.
- Contributes to the development and maintenance Ophthalmic Certification Project Management SOPs and processes in collaboration with department leads.
- Supports the identification and implementation of tools and process integrations that support the efficiency and productivity of the OCPMG. This may include but is not limited to collaboration with internal stakeholders and vendors to support global, OCPMG efficiency and standardization within the department.
- Performs other duties as assigned.
Qualifications
Required Education and Experience
- Bachelor’s degree or equivalent experience.
- Minimum 6 years demonstrating related experience, with 3 years working in a pharmaceutical and/or Clinical Research Organization (CRO) setting. 2 years of related supervisory experience.
Required Skills/Abilities
- Demonstrated experience with MS Office Suite, particularly MS Word.
- Time management and decision-making skills.
- Attention to detail and the ability to address several assignments simultaneously.
- Excellent oral and written communication skills.
- Some knowledge of clinical trials in ophthalmology preferred.
Required Job Behaviors
- Collaboration: Contributes outstanding teamwork in the achievement of group and
corporate goals.
- Initiative: Exhibits resourcefulness and action in making independent sound decisions.
- Results-Oriented: Performs beyond current job to meet critical deadlines and deliverables.
- Service-Oriented: Provides inspired service to internal/external clients that goes beyond
the expected.
- Responsibility: Takes ownership of a situation and significantly improves processes and/or
service.
Travel
- May travel between corporate locations.
Emmes Group: Building a better future for us all.
Emmes Group is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. Emmes Group was founded as Emmes more than 47 years ago, becoming one of the primary clinical research providers to the US government before expanding into public-private partnerships and commercial biopharma. Emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience.
We believe the work we do will have a direct impact on patients’ lives and act accordingly. We strive to build a collaborative culture at the intersection of being a performance and people driven company. We’re looking for talented professionals eager to help advance clinical research as we work to embed innovation into the fabric of our company. If you share our motivations and passion in research, come join us!
Emmes Group: Building a better future for us all.
Emmes Group is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. Emmes Group was founded as Emmes more than 47 years ago, becoming one of the primary clinical research providers to the US government before expanding into public-private partnerships and commercial biopharma. Emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience.
We believe the work we do will have a direct impact on patients’ lives and act accordingly. We strive to build a collaborative culture at the intersection of being a performance and people driven company. We’re looking for talented professionals eager to help advance clinical research as we work to embed innovation into the fabric of our company. If you share our motivations and passion in research, come join us!
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