Medical Administration Apprentice - T&O

An exciting opportunity has arisen for a Medical Administration Apprentice to join the Trauma & Orthopaedic Department at The Dudley Group NHS Foundation Trust.

Our Medical Administration apprenticeship offers you the chance to earn a salary, gain valuable experience and new skills, whilst supported to achieve a professional qualification.

The Dudley Group NHS Foundation Trust is looking for individuals who are:

Main duties of the job

This role involves supporting and assisting the T&O Secretarial Team, working closely with secretaries, consultants and our colleagues.

Apprenticeship Programme details:

Person specification

Qualifications & Education

Essential

• Maths & English at GCSE grade D or above / 3 - 9, or the equivalent Functional Skills at Level 1

Knowledge and Training

Essential

• Knowledge of Microsoft Office products including, MS Word, MS Excel and MS Outlook.

Desirable

• Awareness of confidentiality

Experience

Essential

• Accurate keyboard skills
• Accuracy/Attention to detail

Desirable

• Problem solving
• Demonstrated work experience

Communication & Relationship Skills

Essential

• Good written communication skills
• Good verbal communication skills
• Good interpersonal skills
• Demonstrates a responsible attitude to their work
• Commitment to developing a professional approach to colleagues, patients and visitors
• Ability to work as part of a team and/or individually

Analytical & Judgement Skills

Essential

• Willing to learn and develop
• Interest in pursuing a formal apprenticeship in administration

Planning & Organisational Skills

Essential

• Good organisation skills
• Good timekeeping
• Reliable

Equality, Diversity, Inclusion and Trust Values

Essential

• Able to provide safe, caring, and effective services
• Values and behaviours that reflect the Trust values of Care, Respect and Responsibility
• Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong and their contribution is valued

About the employer

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace

We are committed to becoming a diverse and an inclusive employer and where people feel sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such as ethnically diverse, disabled and LGBTQ+ groups. We are also under-represented in-terms of gender within nursing roles and we would welcome applications from people from male and non-binary backgrounds

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD department. These include topics such as communication, wellbeing, team development, cultural competency, and values, plus much more. For those in a Management/Leadership role, there are additional programmes to support you to develop the skills you need. These include our Managers Essentials Programme and a Leadership Programme that all managers will attend as part of your Dudley Managers Induction. Our Learning Prospectus is a great way to discover the details behind what's available for you here at The Dudley Group

We are committed to home life balance through flexible working and making reasonable adjustments where possible