Mental Health Practitioner (Nurse/SW/OT) Mental Health Helpline
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The Derbyshire Mental Health Helpline and Support Service is an evolving service that has been developed as part of the wider urgent care pathway. The development of these services will seek to ensure that we are better meeting the needs of our service users and carers by providing 24/7 open access, and a greater range of responsive and flexible service.
The Derbyshire Mental Health Helpline and Support Service is a collaborative service working together with VCSE partners and offers an all age all need service. The service triages mental health crisis calls and referrals (including warm transfers from EMAS, 111, and police), providing tele-coaching psychologically informed interventions, support, guidance and signposting.
In April 2024, NHS 111 press 2 for Mental Health was added into the service provision, resulting in all calls made to 111 requiring a MH response, being directed to the service.
In October 2024, DHcFT went into partnership EMAS to deliver their contract of a Mental Health Response Vehicle (MHRV). The MHRV is crewed with an EMAS paramedic and mental health clinician from the helpline and is predominantly dispatched via the Emergency Operations Centre and Mental Health Clinical Assessment Team (CAT) to mental health incidents between 4pm - 12am, seven days a week.
Please note that these posts are currently based at Ripley Town Hall with a view to being moved to a Derby City location (location and timeframe yet to be confirmed).
Job description
Please view the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
Person specification
Qualifications
Essential
- Registered Nurse Mental Health qualification / Social Worker / OT
Skills and Experience
Essential
- Demonstrate significant post registration clinical expertise in chosen specialty.
- Demonstrate knowledge and expertise of assessment, formulation, care delivery and review in acute and community mental health setting.
- Demonstrate the ability to be able to work as part of a multidisciplinary clinical team and Inter agency working.
- Demonstrate the ability to work in partnership with service receivers and carers in the assessment, planning, delivery and review of care.
- Demonstrate knowledge and expertise in risk assessment and risk management skills.
- Demonstrate up to date evidence based knowledge for Professional Practice generally and the chosen specialty.
About the employer
It's not just our Derbyshire Mental Health Helpline &Support Service which is impressive but the Trust itself is exceptional in its approach to healthcare. Here are the reasons why:
Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'.
CQC rated us as 'GOOD' overall, commenting on how our colleagues "treated patients with compassion and kindness" and "felt positive and proud about working for the trust."
Benefits include: