This Operational Lead role sits within Provide CIC’s Community Partnerships division and involves the professional and clinical leadership, line management and development of an established acute Speech and Language Therapy team (comprising general medical, head & neck, stroke and voice services), ensuring the delivery of safe, effective and efficient services at Broomfield Hospital.
The Post Holder Will Also Be Responsible For
- Working closely with senior leadership in MSEFT and Provide CIC to safeguard the interests of the service and to increase profile and influence within the hospital.
- Devising and implementing service strategies, including workforce strategies to manage the increasing demand for acute services.
- Maintaining high quality, patient-focused care for the service.
- Achieving and maintaining quality care through the delivery of evidenced based/ research-based practice.
- Ensuring that good governance for the service is embedded.
- The implementation of audits to help underpin and drive service improvement.
- Managing the Provide budget for the Acute SLT service.
- Maintaining a degree of clinical input at an expert level.
- Working full-time or contributing to the role as part of an approved job share
- Monitor national and local guidance relating to acute services and participate in the review of local policies ensuring consistency with national directors and local frameworks.
- Oversee the service in line with agreed financial and quality objectives.
- Ensure that all targets are communicated, understood and achievable.
- Develop a performance management framework and provide support to colleagues to meet required standards.
- Develop an agreed data set to satisfy the needs of activity and quality reporting and facilitate clinical review/audit of care.
- Analyse monthly activity and produce performance reports
- Deputise for the Divisional Operational Lead and provide cross-cover for the Operational Lead for Community SLT as needed.
- Work with clinical and non-clinical colleagues internally and externally to develop the service in line with the wider system strategy.
- Hold responsibility for either delegating complaint investigations or undertaking investigation of complaints, ensuring appropriate actions are taken to resolve/address deficiencies in service provision.
- Manage workforce via staff rostering, sickness/absence reporting, recruitment and selection etc.
- Build a working environment that attracts new and diverse colleagues into the team and contributes to retaining them.
Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.
We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people’s homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.
A Highly Respected, Award Winning Health And Social Care Provider. We Expect Our Staff To Demonstrate And Uphold Our Values At All Times
Vision: Transforming Lives
Values: Care, Innovation and Compassion
Mission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.
Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+, Ethnic Minority and Men’s Networks.
We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.
For further details / informal visits contact: Name: John Bentley Job title: Operational Lead SLT MSE Adult Community Services Email address:
[email protected] Telephone number: 07814624682
