Operations Manager

Company Description

We’re hiring an experienced Operations Manager to lead and enhance security operations across multiple critical infrastructure sites along the M4 corridor. Working alongside an existing Operations Manager, you will help strengthen oversight, improve resilience, and deliver consistently high-performing security services.

As our Operations Manager you'll be responsible for operational performance, compliance, client engagement, and leadership of Site Leads and frontline teams. This is a key role for someone who thrives in fast-paced, high-assurance environments and enjoys driving standards, solving problems, and building strong stakeholder relationships.

Please note that due to the nature of this opportunity candidates must be willing to undergo eDV (Tier 4) Level Security Clearance. Due to these requirements you must be a British National with a UK residency of 10 years+.

Location: Multi-site across the M4 corridor (Swindon, Didcot, Reading, Bracknell and London)

Salary: £52,000 per annum (+£7,200 per annum car allowance)

Hours: 37.5 hours per week but must be flexible and willing to travel

Grade: Site Based

See a Different World. Where potential is seen and progress is nurtured.

Please click on this link for more information and guidance about Government vetting, before you make your decision to apply and commit yourself to this lengthy process: Guidance pack for Applicants - Government Vetting

If you’re now ready for this exceptional opportunity and you meet the requirements, apply today and join Securitas as our Operations Manager and let your expertise deliver world-class security

Job Description

What You’ll Do

• Lead multi-site security operations and ensure delivery against SLAs, KPIs, and client expectations
• Ensure compliance with all regulatory, contractual, and client-specific security standards
• Manage and develop Site Leads, driving a culture of accountability and high performance
• Conduct regular site visits to support teams and maintain consistency across locations
• Act as an escalation point for operational issues, including participation in the on‑call rota
• Build strong, credible relationships with client stakeholders
• Monitor performance, identify trends, and implement corrective actions
• Maintain staffing levels and work closely with support functions (rostering, payroll, uniforms, etc.)
• Oversee risk assessments, H&S compliance, and accurate site documentation
• Identify opportunities for service improvements and operational efficiency
• Support the National Account Director with cost control and contract performance
• Promote and demonstrate the Securitas core values: Integrity, Vigilance, Helpfulness
  
  

Qualifications

Essential

What We’re Looking For

• Right to work in the UK
• SIA Licence
• Full clean UK driving licence and willingness to travel between sites
• Must be willing and able to commit to achieve DV Clearance
• 5‑year checkable employment history
• Strong experience managing multi-site security operations
• Proven track record of delivering operational performance and compliance
• Experience leading and developing teams in structured operational environments
• Understanding of UK Government/Public Sector security requirements
• Excellent stakeholder engagement and client-facing communication skills
• Strong knowledge of risk management and resource allocation
• GCSEs (or equivalent) in Maths and English
• High level of integrity, professionalism, and discretion
  
  

Desirable

• Security Management qualification or similar
• Background in law enforcement, military, or corporate security
• eDV (Tier 4) clearance
• Experience in critical infrastructure or data centre environments
• Project management experience or qualification
  
  

Additional Information

In addition to a great work environment, we can also offer you:

Financial benefits: good rates of pay, Company pension, life assurance, mortgage advice, and more.

Wellbeing support: Dental and physical health plans, learning and development opportunities.

Exclusive discounts: Car leasing schemes, high-street brands, online shopping, and even a Costco membership!

It’s great to see you’re considering a career with Securitas UK!

Join our global team of 336,000+ colleagues and help make the world a safer place.

At Securitas, we live by our values of Integrity, Vigilance and Helpfulness, and our People Promise:

• Opportunity – We see potential in every person and situation
• People – We open our eyes to all that’s good
• Purpose – We make your world a safer place
  
  

What You Can Expect

Our Recruitment Team reviews every application carefully. Applying can feel daunting, but we’re here to support you—just email us if you need help.

Diversity & Inclusion – Be Yourself

We are an inclusive employer, proud of our Level 2 Disability Confident status (we will always try our hardest to guarantee interviews for eligible candidates, should you meet the roles minimum requirements, having disclosed a disability to our Talent Team upon application). We support equality through Employee Networks - Our real change makers of the business.. YOU, the Race at Work Charter

, and the Armed Forces Covenant. We also celebrate diversity with events like BSL Week, International Women’s Day, PRIDE and Black History Month.

Your Benefits

• STRIVE– Securitas Perks gives you access to a great range of discounts on a variety of retailers, services and everyday spending to suit your shopping habits.
• Dental Plans - A range of plans providing support, providing cash back towards everyday dental costs, such as dental examinations, X-rays, and treatment
• HSF Health Plan - Range of healthcare cash plans at highly discounted rates, providing families with peace of mind by getting cash back on everyday medical costs, such as dental check-ups, contact lenses and acupuncture, and by covering unexpected costs.
• Cycle to Work – A super cost-effective way of getting a brand new bike, cycling equipment or both. Save up to 42% of the usual cost and spread the cost over several months from your salary.
• Specsavers – Save money on eye tests and when purchasing spectacles.
• WeCare – A 24/7 online GP, mental health support service, get fit programme and more.
• Toothfairy – Online access to advice and guidance, from real UK Dentists.
• Pension Plan – Plan for your financial future by building up a benefit in the Securitas Pension Plan, with the benefit of employer contribution plus tax relief on your contributions.
• Payroll ISA – An ISA savings account is a great way to meet your longer term personal financial goals.
• Free Mortgage Advice
• Go & Live – Financial Wellbeing Hub
• Death in Service Benefit - Permanent employees are automatically covered for Life Assurance, which would provide a lump sum benefit to your beneficiaries in the unfortunate event of death in service whilst employed by Securitas
  
  

Take the Next Step

Join a team that values you. Click ‘I’m Interested’ and start your career with Securitas UK today.

See a different world.