Operations Procurement Manager UK&I
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (58.0%).
Occupation TypePurchasing managers and directors
Occupation Code Skill LevelHigher Skilled
Sponsorship Salary Threshold
£54,700
(£28.05 per hour)
Occupation rate applies
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Description
Job Description
Travel to the Hilton Watford is required one day per week, on Wednesdays.
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an Operations Procurement Manager UK&I , you’re not just overseeing the purchasing process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Who is Hilton Supply Management?
Hilton Supply Management (HSM) is the largest hospitality group procurement organization globally and an integral division within Hilton. HSM manages the supply chain of hotels, both Hilton and non-Hilton branded hotels. With more than 22,000 hotels in our program (including over 13,000 non-Hilton-branded hotels), HSM drives economies of scale and negotiates competitive contracts with industry-leading suppliers – ensuring direct savings on the product & services for hotel partners and being a value-add partner on all levels.
What will it be like to work for Hilton?
Hilton is one of the largest and fastest growing hospitality companies in the world, with more than 9,000 properties with more than 1.3M rooms in 141 countries and territories, Hilton offers countless opportunities.
From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. If you appreciate the impact global travel can have and have an affinity for procurement, you may be just the person we are looking for to join our team.
Position Statement
Hilton Supply Management is responsible for creating and managing strategic contracts for the provision of goods and services to all leased and managed properties. In this role, you will lead selected categories across operational services and supplies, including food, beverage, operating equipment, operating supplies, and core services, within the United Kingdom and Ireland, while also providing analytical and administrative support. Key responsibilities include conducting tenders, negotiating supplier contracts, and ensuring full and best utilization of procurement systems such as BirchStreet, Procure Wizard, Smart Spend and the contract management system amongst others. You will analyze spend data, produce compliance and benchmarking reports, and identify opportunities to drive cost savings and operational efficiencies. In addition, you will collaborate closely with internal teams to
Responsibilities
Travel to the Hilton Watford is required one day per week, on Wednesdays.
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an Operations Procurement Manager UK&I , you’re not just overseeing the purchasing process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Who is Hilton Supply Management?
Hilton Supply Management (HSM) is the largest hospitality group procurement organization globally and an integral division within Hilton. HSM manages the supply chain of hotels, both Hilton and non-Hilton branded hotels. With more than 22,000 hotels in our program (including over 13,000 non-Hilton-branded hotels), HSM drives economies of scale and negotiates competitive contracts with industry-leading suppliers – ensuring direct savings on the product & services for hotel partners and being a value-add partner on all levels.
What will it be like to work for Hilton?
Hilton is one of the largest and fastest growing hospitality companies in the world, with more than 9,000 properties with more than 1.3M rooms in 141 countries and territories, Hilton offers countless opportunities.
From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. If you appreciate the impact global travel can have and have an affinity for procurement, you may be just the person we are looking for to join our team.
Position Statement
Hilton Supply Management is responsible for creating and managing strategic contracts for the provision of goods and services to all leased and managed properties. In this role, you will lead selected categories across operational services and supplies, including food, beverage, operating equipment, operating supplies, and core services, within the United Kingdom and Ireland, while also providing analytical and administrative support. Key responsibilities include conducting tenders, negotiating supplier contracts, and ensuring full and best utilization of procurement systems such as BirchStreet, Procure Wizard, Smart Spend and the contract management system amongst others. You will analyze spend data, produce compliance and benchmarking reports, and identify opportunities to drive cost savings and operational efficiencies. In addition, you will collaborate closely with internal teams to
Responsibilities
Here's what you'll do during a typical day
- To plan, organize, direct, and control the purchasing and supply management function for products and services within the specified region and as determined on a priority basis..
- Ensuring that the established level of quality products and services are purchased at the lowest total cost while adhering to Hilton standards and operating procedures, operational needs / specifications and purchasing best practices.
- Working with and representing Hilton Supply Management function to assigned hotels within the region.
- To provide functional and operational management support to assigned hotels as required.
- To ensure that all procurement tools (such as Birchstreet and Smart Spend) are updated and maintained to their full productivity.
- Develop and implement purchasing strategies in line with regional operations, hotel and policy requirements.
- Achieve measurable results in cost reduction and revenue support.
- Understand business needs and ensure supplier selection meets operational requirements.
- Maintain strong supplier relationships and actively build new partnerships.
- Manage tenders, evaluate bids, and negotiate optimal terms.
- Draft, award, and execute supplier contracts.
- Take immediate corrective action when goods or services fail to meet standards.
- Analyze data using advanced IT tools, including Excel, to identify trends and opportunities.
- Conduct spend analysis and monthly reporting to inform strategies and improvements.
- Provide insights through compliance and benchmarking reports.
- Support eProcurement onboarding and supplier setup.
- Examine data to determine opportunities or problem areas to provide feedback for improvement and development.
- Maintain and optimize procurement and support systems linked to the role.
Administrative / Support Activities 25%
Direct Reports
The role may have direct reports in the future, resource allocation will be reviewed to support business needs and future growth strategy of HSM.
What are we looking for?
- Build and maintain positive relationships with internal and external stakeholders.
- Provide project and administrative support, including document management and filing.
- Direct hotel, supplier, and cross-functional inquiries to the appropriate contacts.
- Participate in departmental meetings and respond to management information requests.
- Deliver training and develop materials for presentations and pitches.
Direct Reports
The role may have direct reports in the future, resource allocation will be reviewed to support business needs and future growth strategy of HSM.
What are we looking for?
- Ability to work in a team-oriented, collaborative environment
- Demonstrated competence to manage multiple priorities and follow through on tasks to completion
- Work attitude that exhibits flexibility, drive, good judgment, dependability and ambitions
- High degree of demonstrable computer skills
- Adept at communicating complex ideas and concepts in a manner that is easily understood across the organization
- Excellent interpersonal skills
- Exceptionally self-motivated and directed
- Keen attention to detail
- Superior analytical, evaluative, and problem-solving abilities
- Growth demonstrated in continuous ongoing education and training in applicable topics
- Procurement or supply management-related experience
- Functional experience with sourcing & procurement applications
- Experience in deployment strategies, change management, application support and/or process improvement
- Prior experience in the hospitality, food services, leisure, or retail industries
- Functional knowledge of various global back office financial systems (e.g. PSFT, Sun, Navision)
- MS/MA/Master's Degree or experience in lieu thereof
- Business fluency in English and at least one other language
- Hotel Cost control experience.
What It Takes to Make the Stay
At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
About The Team
How We’ll Help You Thrive
Benefits
At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
Benefits
At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
- Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
- Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
- Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
- Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
- Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counseling and support through our best-in-class Employee Assistance Program (EAP)
- Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.