Patient Flow Coordinator
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An exciting opportunity has arisen across the Emergency Floor for a patient flow co-ordinator.
We are looking for an enthusiastic patient flow co-ordinator to join the Emergency Floor. You will provide 24/7 admin support to the Nurse in Charge and Clinical Team to focus on the flow of patients throughout the Emergency Department. Liaising with various stakeholders within the trust to ensure a smooth patient journey.
You will be joining a motivated, dynamic team that operates 365 days a year providing patient flow co-ordinator cover 24 hours a day. This includes weekends, bank holidays and Christmas/New year cover. Shift patterns can be flexible, we have a variety of shifts available.
The ideal candidate will demonstrate excellent communication skills and the ability to deliver a friendly, professional service. Accuracy and attention to detail are vital in this role, together with the ability to multi-task in a busy environment. Working 20.5 hours per week.
Please contact Emily Williams or Chantelle AdkinsED Team Leader on 01803 656109 or e-mail tsdft.edadmin-staffing@nhs.net for more information.
Person specification
Knowledge and Experience
Essential
- Basic computer skills
- Good decision-making skills
- Previous proven admin/clerical/reception experience
- Extracting information/ listening skills
Desirable
- Knowledge of patient flow
- Working in a busy, acute environment
Qualifications
Essential
- Good standard of general education to include GCSE in Maths and English or equivalent
- NVQ 111 in Customer Care or equivalent relevant experience
- Accurate typing to ensure a high level of data quality
Desirable
- Previous experience of understanding medical terminology
About the employer
Why work with us
We have a large admin team working across the Emergency Floor, which includes the Emergency Department, Acute Medical Unit and Emergency Assessment Unit, to maintain excellent patient care and customer service along with our clinical colleagues.