Receptionist / Administrator
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We are looking for an enthusiastic, reliable and efficient Receptionist who will join the Reception team in acting as the first point of contact for patients, visitors, and healthcare professionals. The role involves providing a welcoming, professional, and efficient service, and a mixture of administrative duties that support the smooth day to day running of Reception.
Job description
The following are the main duties and responsibilities of the Receptionist. There may be a requirement to carry out other tasks which will be dependent upon factors such as workload, staffing levels and the needs of the practice:
Person specification
Experience
Essential
- Experience of working with the general public
- Experience of working in a healthcare setting
- Experience of administrative duties
Desirable
- Experience of using EMIS Web
Qualifications
Essential
- Essential
- A good standard of education with an expectation of having both GCSE Maths and English at Grade C (Level 4) or above, or Functional Skills Level 2 in Maths and English
- NVQ Level 2 in Health and Social Care
Desirable
- NVQ Level 2 in Health and Social Care
About the employer
We are a friendly, high-achieving practice based in the borough of Brent. We care for 12,600+ patients and offer a mixture of patient services, including a Minor Surgery Hub. Our practice team includes salaried GPs, Pharmacists, Nurses, a HCA, Social Prescriber and Administrative and Reception teams. We have high patient satisfaction and were rated as Good in our last CQC inspection