Sap service design consultant
CompanySitcon Consulting
Location
Slough, England, United Kingdom
Employment TypeFull-time
Posted At6/4/2026
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Occupation Code Skill LevelHigher Skilled
Sponsorship Salary Threshold
£52,300
(£26.82 per hour)
Occupation rate applies
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Description
Job Summary
We are seeking an experienced SAP Service Design Consultant with strong SAP S/4HANA expertise to design, optimize, and implement end-to-end service processes. The role involves close collaboration with business stakeholders, translating service requirements into scalable SAP solutions, and driving best-practice service design across SAP landscapes.
Key Responsibilities
Lead service design and process optimization initiatives within SAP S/4HANA
Design and implement end-to-end service processes (order-to-cash, service execution, billing, warranty, contracts, etc.)
Work closely with business users to gather requirements and translate them into functional SAP designs
Configure and support SAP S/4HANA Service Management (or relevant modules such as SD, CS, FSM, BRIM, etc.)
Develop functional specifications and collaborate with technical teams for enhancements, integrations, and custom developments
Ensure alignment with SAP best practices, Fiori UX, and clean-core principles
Support data migration, testing (SIT/UAT), cutover, and go-live activities
Provide post-go-live support and continuous improvement recommendations
Conduct workshops, demos, and training sessions for business users
Required Skills & Qualifications
Strong hands-on experience with SAP S/4HANA (Service Management / SD / CS or related areas)
Proven experience in service design, service process modeling, and transformation projects
Deep understanding of service lifecycle management
Experience with SAP Fiori apps and user-centric design
Ability to create functional design documents, process flows, and solution blueprints
Excellent stakeholder management and communication skills
Experience working in Agile or hybrid delivery models
Good to Have
Experience with SAP FSM, SAP CX Service, or SAP BRIM
Knowledge of integration with third-party service tools
SAP certification in S/4HANA or Service Management
Exposure to ITIL / Service Design frameworks
We are seeking an experienced SAP Service Design Consultant with strong SAP S/4HANA expertise to design, optimize, and implement end-to-end service processes. The role involves close collaboration with business stakeholders, translating service requirements into scalable SAP solutions, and driving best-practice service design across SAP landscapes.
Key Responsibilities
Lead service design and process optimization initiatives within SAP S/4HANA
Design and implement end-to-end service processes (order-to-cash, service execution, billing, warranty, contracts, etc.)
Work closely with business users to gather requirements and translate them into functional SAP designs
Configure and support SAP S/4HANA Service Management (or relevant modules such as SD, CS, FSM, BRIM, etc.)
Develop functional specifications and collaborate with technical teams for enhancements, integrations, and custom developments
Ensure alignment with SAP best practices, Fiori UX, and clean-core principles
Support data migration, testing (SIT/UAT), cutover, and go-live activities
Provide post-go-live support and continuous improvement recommendations
Conduct workshops, demos, and training sessions for business users
Required Skills & Qualifications
Strong hands-on experience with SAP S/4HANA (Service Management / SD / CS or related areas)
Proven experience in service design, service process modeling, and transformation projects
Deep understanding of service lifecycle management
Experience with SAP Fiori apps and user-centric design
Ability to create functional design documents, process flows, and solution blueprints
Excellent stakeholder management and communication skills
Experience working in Agile or hybrid delivery models
Good to Have
Experience with SAP FSM, SAP CX Service, or SAP BRIM
Knowledge of integration with third-party service tools
SAP certification in S/4HANA or Service Management
Exposure to ITIL / Service Design frameworks