Bellrock is the trusted challenger in UK property services. Driven by insights, powered by technology, and delivered by talented people, we are redefining how real estate is managed.
Since 2003, our people-first and technology-led approach has helped organisations across the UK transform their estates into high-performance, sustainable environments. Through our integrated service model—spanning Technologies, Consulting, Critical Engineering & Jordon, and Intelligent Asset Care—we deliver compliance, quality, and operational excellence while reducing cost and carbon impact.
Our award-winning Concerto IWMS platform, together with mobile solutions from Mobiess and energy analytics from InMetriks, enables smart, data-led estate management at scale.
How will you be the change?
We believe every role is essential to providing that peace of mind for our customers - whatever part of the business you’re in. Because every role plays a part in driving us further. And everyone can be the change. That’s how deliver value for our customers, and building systems that lead the way
And as a Senior Account Manager with Bellrock, you’ll do it by…
- Lead, develop, and inspire your team to deliver exceptional performance across all contractual obligations.
- Foster a culture of resilience and adaptability, ensuring the team can flex to support new growth opportunities and changing client needs.
- Build a collaborative and high-performing culture focused on safety, innovation, and continuous improvement.
- Encourage professional growth and learning across the team through coaching, feedback, and development planning.
- Promote positive health and safety behaviours, ensuring all team members understand and uphold HSE standards.
- Develop strong relationships with internal stakeholders and the wider business to ensure smooth delivery and alignment with operational objectives.
- Act as a visible leader who promotes open communication, accountability, and cross-functional teamwork.
- Take full ownership of contract P&L’s, ensuring financial targets, budgetary control, and accruals are effectively managed.
- Oversee financial reporting to clients, highlighting variances, opportunities, and risks, and ensuring transparency in all financial dealings.
- Drive efficiency through strong supply chain management, ensuring best value, compliance, and optimal performance across planned, reactive, quoted, and remedial works.
- Ensure all statutory and non-statutory obligations are met and that governance processes are followed consistently.
- Identify and deliver cost savings and value-added opportunities for both Bellrock and the client.
- Use data insights and trend analysis to improve service delivery and reduce operational inefficiencies.
- Maintain robust commercial awareness and ensure decisions align with Bellrock's financial and operational goals.
- Build and maintain strong client relationships founded on trust, transparency, and collaboration.
- Actively identify and pursue growth opportunities, including service expansion, cross-selling (particularly within smart engineering and sustainability), and new project support.
- Use performance data and client feedback to propose improvements and innovations that enhance client value.
- Represent Bellrock in a professional manner, acting as an ambassador for our services and values.
- Support business resilience regarding new clients, new contracts, and expanding service scopes without disruption.
- Champion continuous improvement and innovation to strengthen Bellrock's reputation for delivering smarter, technology-led property solutions.
- Report directly to the Head of Operations, deputising as required in their absence.
- Provide accurate and timely performance, financial, and compliance reports to senior leadership and clients.
- Contribute to strategic planning and decision-making discussions, offering insight based on operational performance and market trends.
- Support wider business initiatives, projects, and transformation programmes designed to improve delivery models, compliance, and client satisfaction.
- Collaborate with peers to share best practice, streamline processes, and strengthen operational resilience across multiple contracts.
- Represent the operations function in internal and external forums where required.
What does it take?
If you’re ready to be the energy that helps us build our business, share our success, and really own it as a Senior Account Manager, you’ll need…
- Essential: Minimum 5 years' experience in multi-site facilities management with proven P&L accountability.
- Qualifications: Facilities Management qualification or IWFM Level 4 (Level 5 desirable).
- The role requires a calm, proactive, and professional leader capable of balancing client expectations, commercial outcomes, and team performance.
- Our culture: Bellrock is a people-driven, inclusive organisation that encourages diversity of thought, personal development, and continuous improvement. We help our colleagues "shine" by creating opportunities to learn and grow.
Working arrangements
We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work between Head Office Leicester LE1 6LP and your home address Monday to Friday 08:30-17:00.
What can we offer you?
Upon joining Bellrock, you can expect a comprehensive benefits package including:
25 days annual leave plus bank holidays + 1 additional day as a thank you (enjoy it, it’s on us)
Salary exchange pension scheme
Life cover
Paid sick leave
Health Assured employee assistance and wellness program
Enhanced maternity, paternity and adoption leave
Salary sacrifice schemes: Cycle to work
Holiday purchase scheme of additional 5 days per year
Offers and discount scheme designed to save money on everyday shopping and essentials
Healthcare Cashplan
MotorSave Scheme
Refer a friend
Liftshare
Virtual GP
Helping you to shine
We’ve always encouraged new and different perspectives - and that also means making ours a workplace that encourages diverse and unique voices. Where everyone feels welcome, included, and supported to be themselves and achieve more.
So, if you join us, you’ll find an inclusive workplace that recognises your hard work, offers lots of learning and development, flexible and hybrid working, and support for your wellbeing. As well as benefits that can make a difference to your life.
Ready to start shining?
Our people are our passion, so we’re all about helping them to shine. That means putting everything in place for you to have a rewarding career with us. So you can go far in your career, with us behind you. And our business will grow, too. So, if you’re ready to start your career journey with Bellrock, we’re ready to welcome you. It’s a great place to be - the light, the energy, the solution. You.
Apply today.
