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The Role: Senior Business Analyst
Contract Length: 6 Months
Rate: Up to £650
I am supporting a key Government client who are looking for Senior Business Analyst to help support an ambitious new initiative shaping the future of how people interact with public services.
This work will harness the latest AI capabilities to radically improve the customer experience across government.
As a Senior Business Analyst you’ll:
- Build relationships with stakeholders in key Government Departments, influencing and supporting decision-makers
- Present and explain the government standards assurance process, Service Standard and agile ways of working to departmental stakeholders and to international delegations and support service teams in delivering to standards
- Identify suitable departments to partner with, understanding the impact of proposed product changes on their business
- Work with staff at all levels of an organisation to educate them with a compelling view about the current work, enabling them to gain confidence in it and their relation to it
- Be able to identify what good looks like and the methodologies to enable the assessment of the status of ongoing work
- Undertake workshops and 1:1 meetings with a wide range of stakeholders and build an evidence-based cohesive narrative for what next steps should be taken next
- Work with staff in all levels of partner organisations to enable them to deliver the agreed changes to their ways of working
The Ideal Candidate will have:
- Have extensive experience of leading stakeholder engagement and influencing senior stakeholders outside of your team/function
- A deep understanding of digital service delivery, including agile and service design, and the cultural, organisational, functional and process change required to achieve it
- Demonstrable experience of being self-driven, able to create, prioritise and delivery projects or work on your own
- Experience of presenting articulate and credible narratives at all level across of an organisation including being able to resolve entrenched positions with senior stakeholders
- Experience of a variety of methods to enable you to very quickly become a subject matter expert in the areas you are assigned to investigate