Senior IT Infrastructure Engineer

Senior IT Infrastructure Engineer

Would you like to be part of Vital Energi’s Strategy of Growth?

The Opportunity:

If so, we’re looking for an experienced and driven Senior IT Infrastructure Engineer to join our dynamic IT team at our Head Office, Blackburn. You will be responsible for implementing, maintaining, and optimizing the organization's IT infrastructure to ensure high availability, performance, and security of critical systems and services.

This role ensures that IT systems are secure, reliable, and scalable to meet the ongoing needs of the business. The engineer supports both day-to-day operations and long-term infrastructure projects, contributing to system improvements, automation efforts, and technical troubleshooting to maintain optimal performance and availability across all IT services.

Who are Vital Energi?

Vital Energi is a leading provider of renewable energy infrastructure and systems to the public and private sectors. We support Hospitals, Universities, New Build Developments, Towns & Cities, as well as Industrial and Commercial clients to reduce their carbon emissions and improve the efficiency of their buildings. Vital Energi’s Vision is ‘to protect our planet for future generations’. We are doing this by enabling the UK’s Net Zero targets.

The Role:

The following is a summary of the main tasks and responsibilities of the post:

• 2nd Line Troubleshooting / Executive IT Support
• Proactively monitor and remediate incidents using approved tools and practices.
• Mentoring / Point of Escalation for internal team members
• Ensure Security and privacy of networks and computer systems
• Ownership of systems
• Liaising with 3rd party suppliers.
• Organise and schedule upgrades and maintenance without deterring others from completing their work
• Backup and recovery ownership
• Maintain clear and accurate documentation of issues, resolutions, and changes, ensuring timely stakeholder communication
• Out of hours work will be required.

The Person:

Experience of the following would be an advantage:

• End user compute applications – Windows 10, 11 / Mac OS
• Server – 2016,2019,2022
• Hypervisor Technologies, Hyper-V, VMware & Proxmox
• Experience with Cisco networking hardware
• Networking – Cisco CLI, VLANs, WAN, VPN, MPLS
• Identity – Okta / Microsoft Entra
• Storage – NetApp Ontap & Eseries
• VEEAM backup and replication
• Strong Azure and Office 365 knowledge
• Security – Mimecast, CrowdStrike, Cisco Umbrella, Rapid 7, BitLocker, Cisco Meraki / Fortinet
• Telephony – Teams / Webex / Poly & Logitech conferencing systems

Personal Qualities

• Proven experience in a demanding infrastructure environment, supporting internal stakeholders across multiple locations.
• Excellent Problem-Solving skills
• Attention to detail
• Self-Discipline
• Passion for Technology
• Good Oral and Written Communication Skills
• A full UK driving licence

The company is opposed to all forms of discrimination and will select for employment, training and promotion on the basis of suitability for the job and/ or merit. It is company policy that no job applicant or employee receives less favourable treatment than another on the grounds of sex, race, colour, age, ethnic or national origins, political affiliations, religious beliefs, marital status, physical disability or is disadvantaged by unjustifiable conditions or requirements.

Only applicants who are legally entitled to work in the UK and are currently resident in the UK are invited to apply.

Notice to Agency and Search Firm Representatives:

Vital Energi Utilities Ltd is not accepting unsolicited CVs from agencies and/or search firms for this job posting. CVs submitted to any Vital Energi Utilities Ltd employee by a third-party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Vital Energi Utilities Ltd. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.