Senior Receptionist

FinTrU is an award-winning, technology-enabled Client Lifecyle Management solutions company, specialising in the areas of KYC, Compliance, Legal, Risk, and Technology. We currently employ over 1,400 people worldwide.

Working with global financial institutions, we design technology solutions that are highly specialised to address the CLM challenges of the Investment Banking and Wealth Management industries.

We consider ourselves to have a fundamental social purpose to create high-quality, professional employment and we care deeply about our culture and values of Partnership, Passion, People and Professionalism.

The experience required

• A minimum of two years working within professional services or hospitality in a client or customer-facing role
• Reception/business support experience
• Five GCSEs (including English and Mathematics) or equivalent
• Good knowledge in Microsoft Outlook, Excel, Word, Teams, etc. and a keenness to further develop skills in these programs

What you can expect in this role

• Working across two FinTrU Sites in Derry / Londonderry, providing reception cover when required
• Greeting any guests visiting the office in a professional manner
• Managing all incoming calls and correspondence and ensuring that they are directed to the appropriate member of staff
• Managing the reception areas, making sure they are professionally presented, well maintained and welcoming spaces
• Support the Senior Office Manager with general office operations
• Relationship management with 3rd party vendors
• Ensuring the office is professionally presented and well always maintained
• Deliver and maintain exceptional standards throughout the workplace to meet staff and client requirements
• Providing administrative support and assisting Office Management and Corporate Services teams
• Inventory management
• Assist office management team with Health and Safety requirements
• Assisting with planning, organising and coordination of office meetings and events
• Involvement across multiple teams within FinTrU
• Any other ad hoc duties commensurate to the role

Skills beneficial to this role

• Develop new ideas which help to continuously improve processes
• Always display a positive and enthusiastic attitude and to be a brand ambassador for the business
• Highly organised with the ability to multitask and prioritise tasks appropriately
• Enthusiastic, friendly, well-presented with a professional demeanor
• Excellent interpersonal and communication skills
• Excellent attention to detail and accuracy
• Flexible and adaptable to changing situations, showing leadership skills
• Willingness to take on responsibility with a proactive, hands-on approach

At FinTrU, we are first and foremost passionate about our people, and we recognise that the company is motivated by our employees who live the company values and demonstrate passion in abundance coupled with humility. To continue and attract, develop, and retain the very people that make up our DNA we are committed to investing in supporting you to fuel your continuous professional development journey.

We reserve the right to alter or amend the shortlisting criteria at any time during the process.