Meet the Team
Services Sales is one of the most strategic growth areas for Cisco in the UK&I. Our team is essential in accelerating the adoption of Cisco’s service and software solutions, expanding our presence across industries, and growing customer satisfaction. As we evolve our Go-to-Market model to focus on Services, Software, and Solutions, we seek a transformational leader to inspire change and drive performance.
The Director, Services and Software Sales will lead Cisco’s Services and Software Sales strategy across the UK. This strategic leadership role is responsible for revenue growth, market execution, and operational transformation while encouraging strong internal collaboration. The role demands a dynamic leader with a balance of commercial acumen, executive influence, and people leadership.
This is a unique opportunity for a seasoned sales, services, or consulting leader to guide a high-impact team at the center of Cisco’s shift toward customer-centric, service-led engagements.
Key Responsibilities
Vision & Leadership
Define and communicate a compelling vision for Services and Software Sales aligned with Cisco’s UK&I priorities and global strategy.
Sales Strategy & Execution
Lead the design and rollout of an agile Go-to-Market model. Guide teams in account planning, customer value creation, and Challenger-based sales methodologies.
Market Development & Innovation
Identify market opportunities and trends to expand Cisco’s services portfolio. Drive innovation through digital and automated service delivery to enhance customer value.
Financial Ownership
Own financial targets across bookings, revenue, and OPEX. Ensure accurate forecasting and deliver deep insights into financial and market performance.
Cross-Functional Collaboration
Partner closely with Cisco’s architecture, partner, and customer experience teams to ensure alignment and execution of strategic priorities.
People Leadership & Talent Development
Build a high-performance, empowered culture. Delegate effectively and develop future leaders through mentorship and structured talent development.
Minimum Qualifications
- 10+ years of experience successfully leading sales teams in technology or services-led organisations.
- Proven experience of selling professional services and navigating complex customer environments and building trusted relationships with senior stakeholders.
- Strong background in sales leadership and general management at a senior level.
- Demonstrated success in building and driving go-to-market strategies.
- Experience navigating complex customer environments and building trusted relationships.
Preferred Qualifications
- Strong alignment with Cisco’s mission, values, and strategic goals.
- Executive presence, strong EQ, and ability to develop and encourage high-performing teams.
- Ability to lead short-term execution while focusing on long-term outcomes.
- Excellent influencing skills across all levels of internal and external organisations.
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating confidently for 40 years to build solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, transparency, and insights across the entire digital footprint. Simply put – we power the future.
Fuelled by the depth and breadth of our technology, we experiment and build meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
