Team Administrator

The specialist Autism Team are looking for a caring, highly motivated and approachable team administrator. We are a diverse multi-disciplinary team, working across both North and South Derbyshire, supporting adults with Autism who are at risk of placement breakdown or hospital admission. Our aim is to provide the care they need in the community to prevent hospital admission and we want you to help us offer the right information and care at a time that they need it most.

Job description

Provide a comprehensive administrative service to the SAT including typing/word processing of letters/memos, minutes, reports and other routine correspondence

Produce documents, charts, tables etc. by use of Office 365 packages e.g. Word, Excel, Access and disseminate information by email

Ensure the maintenance of accurate and efficient filing systems on computerised systems ensuring strict confidentiality of client identifiable information.

Taking of notes in a range of professional multi-disciplinary meetings as requested by SAT Clinical Operational Manager and/or LD Lead Administrator.

Prioritise and undertake general clerical tasks, including photocopying, filing, processing of mail, scanning, archiving and electronic filing.

Receive and make telephone calls on behalf of the service, taking messages, and dealing with enquiries appropriately and ensuring accurate and timely communication of messages.

Ensure timely collection and production of statistical data relating to the service as directed. Compiling reports where necessary for management information, and forwarding relevant information to other Trust departments as necessary.

Provide cover for other Administration colleagues anywhere in ND Services as required and designated by the nominated supervisor / manager; this may require working at different bases at times.

Undertake any other appropriate duties as may be delegated from time to time by LD Lead Administrator and/or SAT Manager.

Maintain a professional and confidential approach to work at all times.

To be familiar with and comply with relevant Trust Operational, Personnel and Health and Safety procedures.

Providing IT / EPR support to the clinical team, including taking the lead in collaborating with IT staff to facilitate maintenance and repair of hardware and software. Provide ongoing support to the clinical team to ensure data added to the EPR system is up to date and accurate. Actively participate in initiatives to improve user understanding of EPR systems and processes, dissemination good practice and knowledge, and act as an intermediate between the clinical team and the EPR team.

Person specification

Qualifications

Essential

• oOCR/RSA Level 3 Word Processing or equivalent qualification/experience oGCSE English Language, grade A*-C or equivalent

Desirable

• oIT qualification, eg ECDL, CLAIT or equivalent qualification/experience oOCR/RSA Level 2 Audio Transcription or equivalent experience oBusiness Administration NVQ Level 3 or equivalent qualification/experience

Organisational skills and abilities

Essential

• Can demonstrate that they can work well in both a team and independently
• Can demonstrate that they can be flexible when the workflow changes pace and can work to tight deadlines
• Can demonstrate that they can maintain professionalism even when the situations they are presented with are challenging at times.

Can demonstrate excellent written and verbal communicational skills

About the employer

Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'.

CQC rated us as 'GOOD' overall, commenting on how our colleagues "treated patients with compassion and kindness" and "felt positive and proud about working for the trust."

Benefits include: