Tenancy Sustainment Officer - CMB1884e

Cumbria, England, United Kingdom

7/4/2025

Location: Market Hall and Allerdale House

Salary: �31,067 - �31,586 per annum

Hours: 37 hours per week or 2 � 18.5 hours per week

Contract: Temporary until 2028

About This Opportunity

Cumberland Council is looking for a compassionate and proactive�Tenancy Sustainment Officer�to join our Housing Options team. In this rewarding role, you�ll provide floating support to individuals who have experienced homelessness, helping them to establish and maintain tenancies across the Allerdale and Copeland areas.

You�ll work closely with clients to develop life skills, access benefits, improve wellbeing, and connect with services that support long-term housing stability. This role involves home visits, multi-agency collaboration, and advocacy, so strong communication and organisational skills are essential. Experience working with vulnerable individuals and knowledge of housing and welfare systems are key, along with a valid UK driving licence.

At Cumberland Council, we value flexibility, inclusion, and personal development. Whether you're looking for a full-time role or a part-time job share, we�d love to hear from you.

This role is available on a fixed-term basis.

Who We�re Looking For

We�re looking for individuals who embody our organisation's core values: ambitious,collaborative, compassionate, empowering, and innovative. We believe in the power of these values to drive positive change, deliver excellent public services and shape a better future for our communities.

We�re also about potential over perfection and we can help you grow in the role and thrive in your career.

Be sure to take a look at the post specification (below) for the essential criteria for this role.

Contact

For more information about the role or to arrange an informal chat prior to your application, please contact Gemma Coward by email at [email protected]

DBS Checks

This role requires a DBS check. The level of check for this role is:

Basic DBS check

Guaranteed Interviews

We offer a guaranteed interview to the following applicants�as long as your application can demonstrate you meet the essential criteria for the role.

• Those who consider themselves disabled as defined by the Equality Act 2010
• Those in care or who have left care and are aged 24 and under
• Armed forces veterans whose last long term substantive employer was the armed forces
  
  

If you meet one or more of the criteria above, and wish to be considered for this scheme, select 'yes' to the appropriate question during your application. Find out more.

Diversity, Inclusion & Adjustments

We�re dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. That�s why we�re a proud Disability Confident Employer and also an Age Friendly Employer � to provide opportunities for everyone to thrive.

If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailing�[email protected]. While adjustments aren�t always guaranteed, we�ll always listen and we�ll try our best to accommodate your needs.

Application and Interview information

• Closing date: 25th July 2025
• Interview date:�TBC

Please note this role may close early subject to demand. If you�re interested in applying, you should apply well before the advised closing date. We cannot accept applications once the role has closed.

Please Read The Supporting Information

• Post Specification
  
  

Please also refer to our Careers site to find out more:

• Our Staff Benefits
• Candidate Support
• About Cumberland Council