Academy Supervisor & Coach

England, United Kingdom

6/17/2025

At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.

Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.

Location: Home based - England

The Role: Academy Supervisor & Coach

We are looking for someone passionate about developing new to profession Financial Advisers. As part of our growing Academy team you will report in to the Head of Academy. The Academy team consists of other Supervisors as well as Operations, Training, and Recruitment Managers who all work closely together in a vibrant environment to ensure the development of advisers to provide great client outcomes. The role is varied, and as we are growing the Academy your strategic input will also be required.

The Advice Partnership (TAP) is the advice arm of M&G Wealth Advice which is regulated and authorised by the FCA. TAP have established the Wealth Advice Academy programme which is now in its 4th year, which is designed to support the development of individuals who have not given financial advice before, to become financial advisers.

The Supervisor role is to coach, supervise, train and support a team of advisers through to their graduation into TAP. You will conduct client observations, 121s, supervising them to CAS, and then continue to develop them on an ongoing basis until they are ready to graduate into TAP. You may also be asked to support the other managers in their roles from time to time across the Academy to support our Academy goals.

This is an opportunity to use well defined coaching and supervision skills and you will be joining a close knit team, all of whom are focused on making sure that advisers have the ability and confidence to deliver outstanding client outcomes.

Key Responsibilities for this role:

• Ensure delivery of advice to reflect regulatory and internal standards.
• Evaluate and monitor collective performance to ensure your team is delivering their own business objectives in a safe and aligned manner to the strategic priorities of the business.
• Ensure all Advisers in the team meet Competence testing deadlines and receive ongoing training & coaching as needed.
• Feedback to TAP Management on areas of development for the Academy programme and T&C scheme requirements.
• Ensure all Advisers are developed to further increase their skills, knowledge and ability to perform to best meet their goals.
• Ensure the key requirements of the business are met; delivery of advice, screening and onboarding of clients.
• Ensure all newly appointed advisers are monitored and managed in respect of regulatory T&C requirements.
• Identify development opportunities and deliver these to ensure Advisers progress through their journey to Competent Adviser Status and through the 2 year Academy programme.
• Liaise with TAP Management, sponsoring Appointed Representatives and other stakeholders to ensure advice policies maximise good client outcomes.
• Use judgement to strengthen our positive risk and control culture, by identifying, assessing and managing risk within your business area
• Take an active lead in helping each person in your team perform to their best and understand how their work contributes to the achievement of business success
  
  

Key Knowledge, Skills & Experience:

• An effective coach, supervisor and mentor
• Significant experience of front line advice delivery and the management thereof in a mass affluent advisory business
• Experience of managing T&C requirements
• Expert level knowledge of industry best practice, good network/links with external bodies and individuals in the same field
• Expert level knowledge of life, pensions & investment products, markets and competitors
• An ability to support advisers in the development of their business and client acquisition skills
• Expert level knowledge of financial services regulatory and legislation frameworks
• Must have excellent written and verbal communication skills
• Excellent people and time management skills
• Level 4 Diploma or equivalent in Regulated Financial Planning
• Desirable: Chartered status (or equivalent) in Financial Planning or working towards Chartered status.
• UK valid driving license
  
  

Work Level: Experienced Colleague

Recruiter: Phoebe Ewers

We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

M&G is also proud to be a Disability Confident Leader, and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions. Being a Disability Confident Leader means that candidates who meet the minimum criteria of a job, will be offered an interview if they 'opt in' to the scheme when applying.

If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: [email protected]