Account Director

Greater London, England, United Kingdom

12/18/2024

About The Role

We’re looking for an Account Director who can thrive in a successful and fast-paced agency environment. You will report to the Senior Account Director and will be the main day to day point of contact with the client. The client is a global partner of UEFA and the primary focus will be managing the communications, requesting and approval process, and delivery of the clients tickets and events and hospitality activations across all in-season Champions League matches. There may be an additional need to support the Champions League Final, as well as any other contracted events that the client has with UEFA.

You will have strong communication skills, needing to communicate with a pool of global clients, and strong leadership ability, managing 3 direct reports. The successful candidate will also have good organisation skills, able to manage multiple projects at once, and keen eye and attention to detail. You will also have excellent Microsoft Excel skills and knowledge of ticketing guest management systems would be a bonus.

Main Day-to-day Responsibilities Will Include, But Not Limited To

• Be the main day to day point of contact with the client for all ticketing queries
• Managing / overseeing the communications with the client market leads
• Managing / overseeing the requesting and approval process for in-season UCL and UWCL matches
• Overseeing the delivery of client tickets for UCL and UWCL
• Weekly calls with client on UEFA Champions League Final
• Organising task execution for all communications with the client markets for UCLF / UWCLF
• Quality control on all documents / PPT / presentations / decks for UCLF / UWCLF
• Lead on enhancements and fixes with our ticketing system supplier
• Working with our events and hospitality team, and our ticketing system supplier, to develop the ticketing portal and event app for the UCLF
• Leading weekly team calls
• Regular check-ins with the events and hospitality team
  
  

Desired Skills & Experience

You need to have an ability & willingness to work flexibly, usually in the London office, with occasional UK travel, on site at events and some weekend work. This is a full-time role & you must be eligible to work in the UK. The successful candidate will have the following skills and experience:

• Experience in marketing, specifically in managing partnerships, ticketing and hospitality
• Project/Account management experience across a range of sport brands would be ideal
• Experience with online ticketing portals and gust management systems preferred
• Strong or advanced Microsoft Excel skills
• A thorough understanding and comfortable in managing financial processes with strong numeracy and analytical skills
• Strong reporting capability
• Experience in managing mid to senior level clients and internal stakeholders
• Experience of working with international clients would be a bonus but not essential
• Experience of people management and ability to motivate and manage project teams
  
  

Fuse job descriptions are not intended to be restrictive and are a guideline to the duties in this role.

About The Agency

Our late, great founder David Pinnington set Fuse up in 2008 in a way that completely disrupted the sponsorship agency landscape at the time - integrated into media, backed by data. We are extremely proud that Fuse has since become one of the leading global agencies in the industry, allowing us to attract incredible clients and talent.

We work with our brand clients to deliver growth through the power of sport & entertainment marketing. Our services cover strategy, brokering, planning & creative, rights consultancy, major events, PR, and measurement. Fuse Ignite is our rights holder consultancy, building world class sponsorship propositions and providing go to market sales expertise across Omnicom and beyond.

Our work has won numerous awards, and our people are frequently recognised by the industry as top performers in their field. We place high importance on our trusted relationships, sound moral judgement and good governance delivered through transparent processes.

Fuse has a team of 120 in our London HQ and 300 more in 16 offices across the world. We work with clients including PepsiCo, Vodafone, Google, Philips, McDonald’s, Uber, Nissan, British Gas, Enterprise Rent-a-Car, Jaguar Land Rover, Just Eat Takeaway, and Klarna.

Be Your Best

We want everyone to make the most of the opportunity to shine and showcase your talents and we are happy to make adjustments in the recruitment process so you can be your best. Please discuss any specific requirements with your dedicated Talent Team member or if you would feel more comfortable, you can email us confidentially at beyourbest@omnicommediagroup.com to let us know how we can support you.

Diversity, Equity & Inclusion at OMG

At OMG, our vision is to be an agency where difference is valued and everyone is able to thrive in a culture of equality, inclusion and belonging. We are committed to providing a truly inclusive environment that reflects today’s society, where everyone is able to bring their true selves to work, and where diverse voices and backgrounds are valued, heard, and well-represented.

We will process your personal data in accordance with our Recruitment Privacy Notice which is available on https://omnicommediagroup.com/recruitment-privacy-notices/.