Account Manager

Your mission:

As an Account Manager in Epson's Office Print Channel Sales division, you will drive business growth and maximize sales of Epson’s Managed Print and Heat-Free technology. Through strategic sales planning and strong partner relationships, you will identify opportunities, implement targeted initiatives, and contribute to the success of Epson’s innovative printing solutions.

This role reports into Head of Sales - Office Print and based out of our Sales and Marketing Office in Watford, UK. as flexibility is key to a modern lifestyle this role also comes with three days WFH. 

What will you do:

Sales:

• Promote the complete Epson range to increase Epson sales growth into specific reseller markets
• Set and achieve quarterly targets for aligned accounts and defined product range
• Develop and execute a sales plan for optimal customer portfolio management
• Create account plans with aligned channel partners in order to identify and qualify new opportunities for growth
• Collect sales out data from channel partners in order to identify key target end users for Epson sales activity
• Maintain an opportunity pipeline for key business.  Pass opportunities in defined verticals to vertical/product specialists and pass other opportunities to account managers

• Maximise opportunities from corporate account managers and specialist vertical account managers

Channel Marketing:

• Agree and review quarterly business/marketing plans while identifying new marketing opportunities
• Identify, manage and execute promotional campaigns within specified accounts appropriate to customer and Epson business needs
• Track ROI of promotional campaigns run in conjunction with partner
• Ensure optimal implementation of generic Epson marketing campaigns within aligned accounts

Communication and Reporting:

• Follow and monitor the forecasting process for the assigned market and provide the upmost accuracy
• Collate competitive marketplace information. Provide structured feedback and input to promotional activities with this knowledge
• Manage the development and implementation of the CRM initiative, as required
• Maintain Epson’s Partner Programme.  Review qualification criteria with partners and ensure criteria are met.  Meet targets on number of signed partners
• Present regular reports as detailed in KPIs.  Reports will include but not be limited to portfolio reports, opportunity reports and Sales MDF ROI reports
• Identify relevant customer case studies for onward use internally within Epson and/or external use
• Co-ordinate assistance from other support departments to provide resource, as required for the specified accounts
• Work effectively with end user vertical/specialist sales managers to optimise Epson’s sales
• Liaise with European team on management of any pan EMEAR opportunities or target accounts

What we ask for:

• Direct account management background preferable

• 5+ years of channel sales account management experience
• Innovative approach
• Evidence of a proven track record of sales success within the Managed Print Service market

We are keen to hear from you even if you don’t match all listed requirements, but you identify with our brand and passion for innovation.

What we offer:

Our heritage  

We aspire to be an indispensable company, trusted throughout the world for our commitment to openness, customer satisfaction and sustainability. We respect individuality while promoting teamwork, and we are committed to delivering unique value through innovative and creative solutions.

Our commitment to the environment

We all have a role to play in building a better future. For Epson, being a sustainable company means being mindful of every aspect of our organisation – from the smallest lightbulb to the largest factory. It fuels our innovation, drives our growth, motivates our workforce and, ultimately, to contribute to society.

Our people

We believe a healthy culture, strong values, teamwork, and contribution from a diverse range of individuals will help us to strive for excellence.

Our brand

Ranked by Clarivate Analytics as a Top 100 Global Innovator brand for the last seven years running.