Adoption & Change Management Specialist

Nuclear Restoration Services Limited (NRS) is a wholly owned subsidiary of the Nuclear Decommissioning Authority (NDA). NRS is responsible for decommissioning first generation nuclear power stations Berkeley, Bradwell, Chapelcross, Dungeness A, Hinkley Point A, Hunterston A, Oldbury, Sizewell A, Trawsfynydd and Wylfa, and research sites Harwell and Winfrith. NRS is also responsible for electricity generation at hydroelectric plant Maentwrog. As a division of NRS, NRS Dounreay is responsible for the clean-up and demolition of the former centre of fast reactor research and development.

NRS is an exciting place to be, and this role is the perfect opportunity for you to be part of our challenging mission - to safely and successfully manage the UK’s civil nuclear legacy on behalf of the nation. To deliver our commitment, we need people like you who want to perform at an industry leading standard and be part of a team that continues to develop, innovate and even exceed our greatest achievements.

At NRS, we understand, and acknowledge the value of an inclusive working environment, and celebrate the diversity this brings to our workplace. Without this approach, we wouldn’t be in the position that we are now, being able to safeguard and secure the future of our organisation.

About The Role

Hear from the Hiring Manager

“Could you be our Adoption & Change Management Specialist, driving adoption of new technologies and digital processes?

NRS is on a journey of digitalisation, with an initial focus on tools such as Microsoft365, Power Platform and AI initiatives.

You'll work closely with the Digital Change Lead on the change management framework, and with Solutions Architects and the Development team to generate action plans. You'll then work with the business to embed meaningful adoption of newly introduced technologies and foster a culture of digital improvement and self-service, where colleagues are encouraged and supported to explore and create digital solutions that improve their work.

You'll ideally be ADKAR or Prosci trained, with a background ensuring smooth transitions and maximising the benefits of digital transformation initiatives that support people to improve business outcomes.

Training and development opportunities will be provided to keep skills up-to-date with industry standards.”

Working in a hybrid arrangement, this role can be based at any of our sites and will require flexibility to travel to our other sites on an ad hoc basis. It is expected that you will work at an NRS Site at least two days per week.

Key Deliverables

• Develop and implement change management strategies and plans to support adoption of new technologies and processes.
• Conduct impact analysis, assess change readiness, and identify key stakeholders.
• Create and manage communication plans to ensure stakeholders are informed and engaged.
• Design and deliver training programs to support user adoption and proficiency.
• Monitor and evaluate the effectiveness of change management activities and make adjustments as needed.
• Provide coaching and support to leaders and managers to help them drive change within their teams.
• Identify and manage resistance to change, and develop strategies to address it.
• Collaborate with project teams to integrate change management activities into project plans.
• Ensure alignment of change management activities with organisational goals and objectives.
• Document and share best practices and lessons learned to improve future change initiatives.

Qualifications & Experience

Essential: -

• Bachelor’s degree in Business Administration, Organisational Development, or a related field, or equivalent experience.
• Proven experience in change management and adoption roles.
• Strong understanding of change management principles, methodologies, and tools.
• Excellent communication, interpersonal, and facilitation skills.
• Ability to work effectively with all levels of the organisation.
• Strong problem-solving and analytical skills.

Desirable: -

• Experience with digital transformation projects and technology adoption.
• Prosci Change Management Certification.
• Experience working with M365 and Power Platform developments.

Benefits Package

• Nuclear Restoration Services Limited (NRS) staff should refer to the document titled “Spot Point v Grade alignment” available on SharePoint for more information on how the grade structure aligns to Spot Points.
• Flexible working – where possible.
• The equivalent of 25 days (185 hours per year) annual leave plus Public Holidays (59.2 hours per year). This increases by 2 days (14.8 hours per year) annual leave after two full calendar years of service (as at 5th January in the leave year) , and an additional 3 days (22.2 hours per year) annual leave after five full calendar years of service (as at 5th January in the leave year). You also have the option to buy or sell the equivalent of 5 days (37 hours) annual leave each year (available in specific windows for the following holiday year). For the purpose of assessing an employee’s annual leave entitlement, a day means seven and two fifths (7.4) hours. A pro rata entitlement will apply for part time workers.
• Flexible benefits scheme – including cycle to work and reduced gym membership fees.
• Participation in Company Bonus Scheme (up to £5,750 per annum based on corporate objectives).
• Employee Assistance Programme including 24-hour telephone support & personal assistance service and access to an online wellbeing App.
• Up to 13.5% employer pension contribution depending on individual contribution amount.
• Enhanced maternity and paternity pay (dependent on service).
• Access to training and development through the company performance management arrangements, supporting you in maintaining your personal Continuous Professional Development.
• We have various different employee networks supporting our inclusion, diversity and wellbeing mission at NRS.

Additional Information

Please be aware this role holder requires security clearance, or the ability to obtain said clearance.

There is a requirement to live within a commutable distance to the sites where the role is based. For central/multi-site roles, we have various hubs across the UK and can be flexible with base location.

We value the unique differences that each of our colleagues bring to work every day and are committed to creating an environment where everyone feels respected, included and able to perform at their best.

At Nuclear Restoration Services Limited (NRS), we are committed to creating a workplace that is diverse and inclusive, we therefore particularly welcome applications from Women, Black, Asian and Ethnic Minorities, LGBT+ and candidates with a disability as they are all underrepresented in our workforce.

We are happy to talk flexible working where possible.