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Purpose Of Role
State Street Alpha is a key area of growth for State Street. SSC has demonstrated success with major client wins in Europe. EMEA Alpha Business Development is increasing its talent to support the sales, planning, development, and closure of the outsourcing business and require keen and experienced investment operations, business professionals, to play a key role in delivering a successful solution heading up the regional coverage.
Major Responsibilities
Role specifics
- The Managing Director has end to end responsibilities for significant deals in region along with Strategic direction to drive the process forward in region alongside Head of EMEA.
- Drive and manage engagement with all regional key stakeholders.
- Lead the deals though from the period of inception e.g. the receipt of a RFP (Request for Proposal), or the start of due diligence through to the completion of contract.
- Manage all phases of deal pre contract service definition - overseeing contracting / risk / business design etc, and alignment with commercial and implementation inputs
- Understand commercial proposal and ensure aligned with proposed solution, factoring E2E service scope and/or complexities/nuances according to client
- Provide insight for solutions; the deal lead must develop in-depth knowledge of assigned project and/or product(s) by researching facets of the operation that are unclear and developing a concise picture of the current state.
- Define structure & manage budgets for deal level pre contract activities
- Create a learning environment for the team to broaden State Street products
- Enable team-wide expansion of knowledge within Solutions, and adhere to globally consistent approach
- Research Market demand and feed into Product org on the direction of demand.
- Develop Senior relationships with clients to direct client engagement
- Act as escalations for Client and State Street sponsor on deals as we drive to pre-contract
Specific Duties
- Oversea client proposals (RFI/RFP) and presentation materials and present at prospective client meetings and consultant meetings, identify cross sell opportunities, as part of the proposal. Assist in preparing project information by attending and facilitating client and internal meetings.
- Feed into deal financials – proposed business model, assumptions and any internal approvals as appropriate. Covering and ensuring the full scope of services are included, aligned with no duplication.
- Provide input to the established sales process including qualification, the approval process (Sell it Right / Deal Team), and maintain pipeline reporting. Active participation in new deal internal and joint steering committee meetings and escalation of issues as appropriate
- Develop and maintain relationships with key internal stakeholders including other business lines and corporate functions and external stakeholders, such as clients and consultants.
- Prepare project planning materials and presentations & identifies gaps and discrepancies in information gathered during the Due Diligence process
- Assist in the analysis of current processes and recommends solutions and improved processes. Assist in the documentation of SLA, operating models and transition plans. Drafts / review / negotiate detailed requirements and documentation such as scope of services
- Lead the assigned junior team members, Business analysts, (BA) to record meeting proceedings and maintaining tracking documents during the service definition phase.
- Mentor team through lessons learned and/or organisation direction as learned through product engagement
- Build out or expand work parameters Or boundaries (e.g. Internal Procedures) factoring evolvement of product or Global Delivery changes.
- Take a global approach as to problem solving, or solutioning, understanding stakeholders and location accordingly.
- Display a culture of individual ownership of tasks to embed a clear individual sense of accountability in performing the role
- Provide appropriate management information as required to support business unit decision making
Work Parameters Or Boundaries (e.g. Internal Procedures)
- Display a culture of individual ownership of tasks to embed a clear individual sense of accountability in performing the role
- Ensure that the highest level of the Code of Conduct is displayed in your behaviour
- Provide appropriate management information as required to support business unit decision making
- Support the ‘Risk Excellence’ culture within the business
- Adhere to limits of delegation and escalation procedures required by your manager so that you comply with internal policies and external regulations
- Liaises with colleagues within other State Street offices and teams globally. Ensure all activities are compliant with corporate standards
- Maintain clear and effective communications with immediate colleagues and Senior Management
- Adheres to internal procedures and best practices at all times
Level Of Education/ Qualifications
- Degree in finance, business, technology or equivalent business experience & qualifications
Skills And Experience -
- Extensive relevant professional experience gained in the asset management sector, including Investment operations and/or Client facing role
- Project planning experience
- An understanding of processes and systems necessary to support investment operations (IMS experience an advantage)
- Experience in change management or system to system data conversion
- Understanding of data mapping between Investment systems an advantage
- Experience of managing and operating within a client environment.
Required Competencies
- Strong analytical and communication skills.
- Presentable and credible in front of clients
- Candidate must be self-motivated, adaptable and show initiative.
- Must have the ability to drive decisions – either internally or externally
- Good team member and be able to work well under pressure with rest of team
- Candidate must be self-assured and react well within critical deadline situations
- PC skills, including office applications (Word, Excel and Powerpoint)
- Project planning (MS-Project) scheduling and flowcharting software (MS- Visio)
- Visual basic / advanced excel / Access database skills an advantage
- Requirement for business travel at short notice and flexible working hours: i.e. weekend working and extended hours on occasion, linked to client assignments and project deadlines.
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
Discover more at StateStreet.com/careers
Job ID: R-774235
