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Application Deadline: 30 June 2025
Department: Ecommerce
Location: London
Description
Overview
Mountain Warehouse's Channels business is a high growth, international eCommerce operation contributing significantly to total online revenue. The team focuses on growing the Mountain Warehouse business across third party marketplaces in the UK, EU, US & Canada plus alternative models, such as concessions, where there is untapped potential.
This role is responsible for optimising and managing our product catalogue data and brand content on third party websites, mainly on Amazon, but also, eBay, Next, and others. These channels are a key part of our growth strategy, and we are seeking someone with a passion for eCommerce, high attention to detail and an understanding of how online marketplaces work.
Your role will focus on ensuring the quality and consistency of our catalogue content, such as product titles, descriptions and metadata, to maximise discoverability and customer conversion. You will need to maintain a consistent tone of voice across channels so that customers have the same high-quality experience no matter where they shop our brand.
You will work closely with the Channels Trading Managers to maximise our live assortment and drive sales, and with our Web Catalogue, Buying and Garment Technology teams to best showcase our rapidly expanding range.
This is a fantastic opportunity to work in a hands-on, commercially-focused role with real responsibility in a growing business area.
Key Responsibilities
- Work to ensure all published products and images are accurate, consistent, searchable and categorised correctly on our 10+ third-party trading channels
- Maximise live assortment on Channels, track & troubleshoot issues when needed
- Help to execute channel content strategies to increase discoverability & conversion
- Participate in conducting regular tests to review content strategies
- Be a key player in executing our Catalogue Critical Path for new season launches
- Help to create & embed new tools & processes to drive efficiencies & accuracy
- Assist in co-ordinating translation & localisation of content for international markets
- Help to manage Channels data in PIM
- Help to fix content related issues when flagged internally or across the business
We Would Like To Meet Someone Who Is
- Experience of trading on, or developing content for Amazon
- A numerate trait and well versed in Excel
- Experience with creating exciting and dynamic online content in an Ecommerce environment, with knowledge of SEO copy best practices
- A proactive and self-motivated nature
- A keen eye for detail
- Experience in managing multiple concurrent projects and able to prioritise your workload accordingly
- The ability to be a fast learner, keen to learn new skills
- The ability to thrive in a busy environment who can adapt to last minute requirements
French, German or Spanish language is desirable
Benefits
- Competitive salary and benefits package
- Hybrid working, 3 days in London based office & 2 working from home
- Holiday allowance
- 50% staff discount & 25% for family and friends
- Pension scheme