AMHP Hub Team Leader
Company
Location
Truro, England, United Kingdom
Posted At
4/17/2025
Advertise with us by contacting: [email protected]
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Description
Job Description
The Service & Team:
An exciting opportunity has arisen to join Cornwall Council as a AMHP Hub Team Manager within the 24/7 Mental Health AMHP Hub Duty Service. This dynamic and fast-paced team operates as a centralised, county-wide service providing statutory Mental Health Act assessments and consultation across Cornwall. The role is integral to the delivery of high-quality, person-centred mental health interventions and requires strong operational oversight, clinical knowledge, and strategic thinking.
Key Responsibilities
Operational Leadership
The team operates a 24-hour, 7 day a week service, working with people presenting with acute mental health needs and is supported through a flexible shift arrangement designed to meet service demand and operational requirements. While the Team Manager will be required to primarily work Monday to Friday, a flexible approach is essential to support the needs of the service when required. Enhancements are payable for working unsocial hours together with On Call payments as per policy.
This is a full time position. In line with Cornwall Council Policy flexible working options are available for this role, such as compressed hours and hybrid work arrangements.
Essential Requirements
What you’ll need to succeed:
What You’ll Get In Return
Cornwall Council’s ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met.
Our Core Employee Rewards And Benefits Include
Please note, we are unable to offer sponsorship for this role
The full role profile is attached here
We recommend saving a copy of this to refer to if you are invited to an interview
For more information or an informal chat about the role please contact Stephanie Henshaw Service Manager, 01272 - 322222
This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies.
This position will be subject to a standard criminal record disclosure check.
Application Process
Please attach a supporting statement to your application, you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstrate why you are suitable against each of the points marked as ‘Application’ on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here – The application process .
Please note that applications cannot be edited after they have been submitted, so please contact [email protected] if you have any queries or require assistance with your application.
Existing employees must apply using their Cornwall Council email address through the Opportunity Marketplace on Oracle.
About Us
Cornwall Council deliver services to more than half a million local people and over five million visitors a year. Working here - Cornwall Council
We are happy to talk about flexible working options such as part-time or compressed hours. More examples of our flexible working opportunities can be found here - flexible working options .
Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g., race, disability, sex, gender, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits.
Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It’s a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.
The Service & Team:
An exciting opportunity has arisen to join Cornwall Council as a AMHP Hub Team Manager within the 24/7 Mental Health AMHP Hub Duty Service. This dynamic and fast-paced team operates as a centralised, county-wide service providing statutory Mental Health Act assessments and consultation across Cornwall. The role is integral to the delivery of high-quality, person-centred mental health interventions and requires strong operational oversight, clinical knowledge, and strategic thinking.
Key Responsibilities
Operational Leadership
- Take joint responsibility for the effective day-to-day operation of the AMHP Hub, ensuring that the 24/7 duty rota is appropriately staffed and that statutory functions are delivered consistently and safely.
- Actively participate in a reduced number of Mental Health Act assessments to maintain AMHP approval and practice credibility.
- Monitor workload allocation, prioritise urgent assessments, and provide clear guidance during complex or high-risk situations.
- Provide professional leadership and line management to a team of AMHPs, offering regular reflective supervision, peer supervision, performance appraisals, and support with continuing professional development.
- Foster a culture of learning, wellbeing, and collaboration within the team, ensuring all staff have access to development opportunities and feel supported in their roles.
- Lead on staff recruitment, induction, retention strategies, and succession planning to ensure service resilience.
- Ensure team practice is compliant with all relevant legislation including the Mental Health Act (1983, 2007), Mental Capacity Act, Care Act, Human Rights Act, and associated Codes of Practice.
- Offer expert legal advice to practitioners and wider stakeholders regarding statutory powers, least restrictive principles, and the interface with safeguarding and risk management.
- Act as a key link between the AMHP Hub, community mental health services, inpatient units, emergency services, and partner agencies.
- Develop strong working relationships with health colleagues, police, ambulance services, and the voluntary sector to support timely, coordinated responses to mental health crises.
- Ensure consistent and transparent communication between frontline staff and senior leadership, escalating risks, resource needs, and good practice examples as required.
- Lead on the development, implementation, and review of systems, policies, and procedures that underpin safe and effective AMHP practice.
- Use performance data, audit findings, and case analysis to inform practice improvements and contribute to service development.
- Participate in and support inspection, audit, and peer review processes as part of a wider commitment to continuous quality improvement.
- Contribute to the delivery of services that are cost-effective, legally sound, and aligned with strategic priorities of Cornwall Council’s Adult Social Care and Mental Health Services.
- Support the Service Manager in identifying pressures, service gaps, and opportunities for innovation.
The team operates a 24-hour, 7 day a week service, working with people presenting with acute mental health needs and is supported through a flexible shift arrangement designed to meet service demand and operational requirements. While the Team Manager will be required to primarily work Monday to Friday, a flexible approach is essential to support the needs of the service when required. Enhancements are payable for working unsocial hours together with On Call payments as per policy.
This is a full time position. In line with Cornwall Council Policy flexible working options are available for this role, such as compressed hours and hybrid work arrangements.
Essential Requirements
What you’ll need to succeed:
- Social Work qualification or equivalent professional registration.
- Current Approved Mental Health Professional (AMHP) warrant.
- Demonstrable experience in mental health services, including leadership or management of staff.
- In-depth knowledge of statutory frameworks, safeguarding, risk assessment, and rights-based approaches.
- Excellent communication, organisational, and decision-making skills, with a calm, confident approach in high-pressure situations.
What You’ll Get In Return
Cornwall Council’s ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met.
Our Core Employee Rewards And Benefits Include
- a competitive salary.
- a defined benefit pension scheme, based on your career average earnings. This includes the option for extra voluntary contributions
- a generous annual leave entitlement with the potential to purchase additional leave.
- A national award-winning employee health and wellbeing programme
- Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services.
Please note, we are unable to offer sponsorship for this role
The full role profile is attached here
We recommend saving a copy of this to refer to if you are invited to an interview
For more information or an informal chat about the role please contact Stephanie Henshaw Service Manager, 01272 - 322222
This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies.
This position will be subject to a standard criminal record disclosure check.
Application Process
Please attach a supporting statement to your application, you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstrate why you are suitable against each of the points marked as ‘Application’ on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here – The application process .
Please note that applications cannot be edited after they have been submitted, so please contact [email protected] if you have any queries or require assistance with your application.
Existing employees must apply using their Cornwall Council email address through the Opportunity Marketplace on Oracle.
About Us
Cornwall Council deliver services to more than half a million local people and over five million visitors a year. Working here - Cornwall Council
We are happy to talk about flexible working options such as part-time or compressed hours. More examples of our flexible working opportunities can be found here - flexible working options .
Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g., race, disability, sex, gender, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits.
Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It’s a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.
Advertise with us by contacting: [email protected]
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