Job Description
Location: Melton
Job Title: Assistant PGA Professional & Golf Assistant
Department: Golf Department
Reporting To: PGA Professional & Golf Manager
Primary Job Purpose
An exciting hybrid role with work split between coaching on a self-employed basis, and hosting and managing our InRange driving range as an employee of Ufford Park.
About The Role
Roles and Responsibilities:
- As a self-employed Assistant PGA Professional you will work with our current PGA Pro coaching individuals and small groups
- Your main coaching aim will be to increase grass roots tuition and junior sessions.
- As an employee of Ufford Park you will be responsible for the overall presentation of our 24 bay floodlit driving range with InRange technology.
- Setting the minimum operating standards for the driving range for others in the Golf team to work towards in your absence.
- Support and promote National & International InRange competitions, engaging regular range users to participate
- Devise a calendar of Events for the driving range to encourage possible non-golfers to visit as a leisure destination.
- Work with InRange to identify low use periods and focus sales activities on filling these with new products.
- Respond positively to all visitor feedback, escalating to PGA Pro or Resort Management when appropriate
- Anticipate guests needs where possible to enhance the quality of service and positively promote sales to maximise revenue.
- Responding to phone calls and emails as required
- Helping keep the Golf Department clean, tidy and in line with Health and Safety regulations
- Build a positive rapport with all members and customers
This job description is not exhaustive and the job holder may be required to carry out other reasonable tasks as specified by their manager.
Keys Skills
- Excellent attention to detail
- Positive, self-motivated attitude
- Excellent written and verbal communication
- Excellent Customer service skills
- Keen interest in and understanding of golf and sport is desirable
- Ability to work alone and as part of the Resort Golf team
- Basic English and Maths
- Good Microsoft Office skills
All staff Key Performance Measures
Our values underpin everything we do here at LQ Resorts and staff should ensure that these are at the fore front of what they do, day to day.
- To focus on the guest experience at all times and continually strive to delight time after time
- To see each guest as part of a long-term relationship not a onetime event
- To create a team that is enthusiastic, consistent and committed in the workplace that encourages an open honest and supportive culture, by working together to create excellence.
- To create an organisation with high integrity, that recognises potential and success, that both guests and employees want to be part of and associated with
- To encourage our team to contribute to excellent working conditions for all
- To gain a reputation for delivering financial performance and being consumed and enthralled about business.
Benefits
LQ Resorts will offer you a fantastic working environment with plenty of opportunity to make a difference each day. In addition, you will receive:
- Discounts across the resort, including family and friends
- Free onsite parking
- Progression and career development opportunities.
- Pension Scheme
- Free staff meals
- Free gym membership
- Access to wellness programmes
- Share of Resort’s service charges on monthly basis
- Extra days holiday after 2 years
Skills Required
- High standards of presentation, organisation and cleanliness for self and working environment
- Good level of golf knowledge
- Great attention to detail
- Excellent standards of Customer Care
- Ability to build effective working relationships with colleagues and clients
- Excellent verbal and written communication, with ability to provide clear instruction
- Highly organised
- Reliable and able to work under pressure.
- Flexible approach to work
- Thrives on routine daily tasks
- Experience as an assistant golf professional or related position
Attitude Required
- Passionate and Enthusiastic about golf
- Helpful and patient to guests requiring assistance
- Member focussed
- Safety conscious
- Fun and friendly
Skills Needed
About The Company
About Us
Langstone Quays Resort sits on the beautiful and historic Chichester harbour, on the northern tip of Hayling Island in the heart of the
Hampshire coastline.
Langstone Quays has been lovingly and thoughtfully refurbished, creating a unique blend of amazing experiences throughout across unrivalled hotel, restaurant, leisure, meeting and event spaces
Lion Quays Resort sits on the beautiful and historic Oswestry waterways, on the banks of the Llangollen Canal in the heart of the
Shropshire countryside.
Lion Quays has been lovingly and painstakingly built from the ground up, creating a unique blend of amazing experiences throughout the Resort, across unrivalled hotel, restaurant, spa, leisure, meeting and event spaces.
Ufford Park Resort is nestled in the beautiful and historic parkland, on the heritage
Suffolk Coast
Ufford Park boasts elegant and modern accommodation, an award winning golf course, Suffolk’s only two-tiered driving range and new spa and club A unique blend of amazing experiences throughout the Resort, across unrivalled hotel, restaurant, spa, leisure, meeting and event spaces.
Company Culture
Why LQ Resorts ?
Our Company
LQ is a family run, collection of quality destination led Hotel Resorts.
Its family ethos, values and vision are well known to those who choose to spend their quality time with us.
LQ Resorts work incredibly hard to put the guest experience at the heart of all it does and to develop long term relationships with our guests and never seeing them as a one- time event.
A passion for hospitality is supported by the obsession with developing the very best services and facilities for our guests, delivered by an enthusiastic, enthralled team within an open, honest and supportive culture, working together to create excellence.
Our Values
- To see each guest as part of a long-term relationship, not just a onetime event To focus on the guest experience at all times and continually strive to delight time after time
- To create a team that is enthusiastic, consistent and committed in a workplace that encourages an open, honest supportive culture, by working together to create excellence.
- To create an organise with high integrity, that recognises potential and success, that both guests and employees want to be part of and associated with.
- To encourage our team to contribute to excellent working conditions
Our Employees
Are a vital part of LQ Resorts .
- Supporting our team’s physical and mental health Providing free gym membership
- Delivering employee recognition programmes to reward hard work and effort.
- Creating an environment that supports the development of skills, knowledge, qualifications and career progression
- Discounts across all Resorts, to encourage leisure time
Desired Criteria
Required Criteria
- Good standard of English and Maths
- Up to date Health and Safety Training
- Experience of working in golf leisure
- PGA coaching qualification
Closing DateFriday 20th June, 2025
Contract Typeparttime
Salary£12.21 Hourly
