Assistant Shift Manager Nights
Company
Location
Crewe, England, United Kingdom
Posted At
4/7/2025
Advertise with us by contacting: [email protected]
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Description
Job Overview
About The Role
Are you a solution - orientated leader ready to make an impact in logistics?
We’re looking for an Assistant Shift Manager to ensure smooth operations, collaborating with teams like Transport, inventory, Returns and Outbases, while building strong relationships with Commercial, Quality, People and Health and Safety Functions.
You’ll report to the Shift Manager, providing support and stepping in when needed, driving efficiency and operational success. If your passionate about leaderships and team development, apply now to join a dynamic team!
Salary: £37,000
Shift Pattern: 4 on 4 off , 40.25 hours per week
Start/Finish time: 6pm - 6am
Location: Crewe (CW1 6BF)
Here's What You Can Expect To Be Doing
Leadership And Support
Warehouse Operations and Management:
We may have started small, but we’ve always had very big ideas. We launched in 2000 and we just haven’t stopped; a years’ worth of achievements always seems more like three at AO.
Our customers and now our biggest advocates, and we’ve made millions of them happy. We’ve even launched in new territories throughout Europe. Sometimes we have to pinch ourselves.
But, we’re determined to be the best electrical retailer in Europe, and for that, you need to be driven. We need to be bold enough to try new things, and smart enough to see them through. We need to care about people, and we always like to have a little fun as we do it.
Our Benefits
We’ve designed our benefits to cover everything from big moments to little helps. As well all as the essentials, like pensions and holidays, we’ve got our own "AO Perks" to help you with the little things that matter.
To see all our benefits and perks, visit our AO Benefits page.
About The Role
Are you a solution - orientated leader ready to make an impact in logistics?
We’re looking for an Assistant Shift Manager to ensure smooth operations, collaborating with teams like Transport, inventory, Returns and Outbases, while building strong relationships with Commercial, Quality, People and Health and Safety Functions.
You’ll report to the Shift Manager, providing support and stepping in when needed, driving efficiency and operational success. If your passionate about leaderships and team development, apply now to join a dynamic team!
Salary: £37,000
Shift Pattern: 4 on 4 off , 40.25 hours per week
Start/Finish time: 6pm - 6am
Location: Crewe (CW1 6BF)
Here's What You Can Expect To Be Doing
Leadership And Support
- Report directly to the Shift Manager, providing vital support and stepping in when needed.
- Lead and motivate teams across various departments to maintain efficiency and operational success.
- Drive team development and foster a culture of collaboration and accountability
- Ensure smooth and efficient day-to-day operations across department like Transport, Inventory, Returns and Outbases.
- Complete incident reporting to ensure accurate documentation of any operation issue or safety concerns
- Report maintenance issues and liaise with relevant departments to inform or help resolve the issues efficiently.
- Manage and escalate high-level tickets related to the operation, ensuring swift resolution.
- Cover other operation management roles when required.
- Conduct 1-1 and development chats to support employee growth and performance
- Conducts welfare meetings to address employee concerns and wellbeing.
- Conduct and manage formal PIP process to address performance issues and encourage improvement.
- Issue recognition cards throughout the operation to recognise
- Administer documented discussions to ensure clear communication and employee accountability.
- Conduct disciplinary hearings to handle employee conduct issues in a fait and consistent manner.
- Conduct grievance investigations to ensure issue are addressed and resolved fairly.
- Approve Holidays, ensuring adequate coverage and staffing levels.
Warehouse Operations and Management:
- Strong knowledge of inbound and outbound warehouse processes
- Hands on experience in stock management, audits, and adapting to changing workloads.
- Proven ability to motivated and develop diverse team with fair, consistent leaderships
- Calm and solution orientated under pressure, driving result and team success
- Skilled in supply chain processes and cross functional collaboration
- Expertise in labour management, capacity planning, and dispatch to optimise efficiency
- Proficient in Warehouse Management systems (WMS) and Microsoft office.
- Experience in generating management reports to track performance and drive improvements
- Strong understanding of key performance metrics, including damage rates and labour costs to improve operations.
We may have started small, but we’ve always had very big ideas. We launched in 2000 and we just haven’t stopped; a years’ worth of achievements always seems more like three at AO.
Our customers and now our biggest advocates, and we’ve made millions of them happy. We’ve even launched in new territories throughout Europe. Sometimes we have to pinch ourselves.
But, we’re determined to be the best electrical retailer in Europe, and for that, you need to be driven. We need to be bold enough to try new things, and smart enough to see them through. We need to care about people, and we always like to have a little fun as we do it.
Our Benefits
We’ve designed our benefits to cover everything from big moments to little helps. As well all as the essentials, like pensions and holidays, we’ve got our own "AO Perks" to help you with the little things that matter.
To see all our benefits and perks, visit our AO Benefits page.
- 25 days holiday (Excluding Bank Holidays)
- At least 5% contribution pension scheme*
- Dedicated wellness initiatives that support your wellbeing, ranging from our 24hr employee assistance programme to subsidised gym membership.
Advertise with us by contacting: [email protected]
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