RSM UK

Associate - Creditor Solutions

Company
Location
Birmingham, England, United Kingdom
Posted At
11/28/2024
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Description
As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions -- we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you.

Make an Impact at RSM UK

Our Consulting team have ambitious growth plans, and we want you to be part of our journey. You would be joining the consulting team at an exciting time as we strengthen and grow our six solutions: business transformation, deal services, finance function support, risk and governance, forensic and investigation services, and restructuring. Our team of experts work collaboratively to provide tailored and client-centric solutions, delivering a premium service through every interaction, giving our clients confidence as they build sustainable, future-fit businesses.

We are looking for an Associate to support our debt management team in managing sales ledger reviews and “collect outs” of distressed and insolvent businesses whilst also building and enhancing relationships within invoice finance. The successful applicant will support the team in carrying out all necessary investigation, including onsite attendance, to maximise recoveries whilst ensuring internal and external compliance protocols are met.

You'll make an impact by:


  • Attending to the site of distressed and insolvent businesses to:
    • Carry out a review of the sales ledger, ledger ageing profile, movements over previous months and the order-to-cash process;
    • Interview the director and other key stakeholders to understand key debtor issues;
    • Secure and extract all key data and documentation to enhance the prospect of a successful outcome.
  • Building a network of contacts across restructuring and advisory teams and invoice finance.
  • Effectively collecting outstanding business to business debt by phone and in writing.
  • Dealing with own portfolio of cases. Conduct investigations into customer’s affairs, i.e, asset position and identifying business distress and associated trigger points.

What we are looking for:

Are you someone who thrives on variety, loves learning new things, and enjoys connecting with people? If you can spot inefficiencies in everyday life and are passionate about making improvements, this role is perfect for you!

We value diverse experiences and perspectives. Here’s what we’re looking for in our ideal candidate:


  • Experience of working in a telephone-based role within debt collection.
  • An insolvency-based background would be beneficial.
  • Understanding of business to business debt collection.
  • Previous experience of working with clients within Invoice finance.
  • Effective use of IT including Excel, Word and PowerPoint.
  • The need to be flexible and ability to travel to multiple locations across the UK at short notice is a must.


What we can offer you:

We recognise that our people are our most important assets. That’s why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work.


  • 26 Days Holiday (with the option of purchasing additional days)
  • The team will support your training to be successful in the position.
  • Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP.
  • Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team.


Diversity and Inclusion at RSM

At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work. Our clients come from all walks of life. We aim to achieve that same diversity of background, experience and perspective in our own teams, so that we can genuinely understand our client's needs. Diverse teams bring a broader range of ideas and insights to work. That's why we're working together to ensure our firm's principles and processes support a firm culture that embraces difference and strengthens inclusion.

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