Associate Director, HR Operations International

Marlow, England, United Kingdom

5/22/2025

Amicus Therapeutics is a global, patient-dedicated biotechnology company focused on discovering, developing, and delivering high-quality medicines for people living with rare metabolic diseases.

Position Summary

Reporting to the VP, Global HR, the Associate Director, HR Operations International will lead and manage the HR Operations, ensuring the delivery of high-quality HR services across the International organization. This role will be responsible for overseeing HR processes, systems, and policies, and will play a key role in driving HR operational excellence and continuous improvement.

Roles And Responsibilities

• Lead and manage HR Coordinator International, providing guidance, support, and development opportunities
• Ensure the delivery of high-quality HR services and support to employees and managers
• Provide direction and oversight for HR operations International, driving continuous improvement and operational excellence
• Oversee the administration of HR processes, including onboarding, offboarding, and employee changes, within International
• Develop, implement, and maintain HR policies and procedures to ensure compliance with legal and regulatory requirements across all International markets
• Responsible for ensuring HR systems are maintained accurately and efficiently, including HRIS and workflows with Payroll function
• Ensure all international processes are compliant with each country
• Lead the management of and oversee the day-to-day running of benefit and pension schemes across International, holding an expert understanding to ensure Amicus is providing attractive solutions to employees
• Support the VP Global HR with compensation strategies and provide localised insight
• Identify and implement best practices in HR operations
• Serve as a point of contact for employee relations issues, providing guidance and support to managers and employees
• Support the management of annual HR processes, including performance appraisals and talent reviews
• Lead and manage HR projects to ensure timely and quality delivery
• Establish and maintain project tracking systems
• Establish budget management tracking systems and support the VP, Global HR in maintaining an accurate budget
  
  

Requirements

Educational Requirements

CIPD level 5 or equivalent qualification

Professional Work Experience Requirements

• Extensive experience in Benefits & HR operations, with a focus on providing high-quality service to internal and external stakeholders
• Benefits and HR Operations experience working across multiple geographies (EU, Australia, Japan etc…)
• Experience in managing HR teams and leading HR projects
  
  

Experience And Skills

• Strong leadership and management skills
• Excellent organizational skills with the ability to prioritize and manage multiple time-sensitive projects simultaneously
• Exceptional verbal and written communication skills, capable of handling employee and external customer queries professionally and diplomatically
• Good analytical and problem-solving skills, with a high attention to detail
• High level of confidentiality and discretion
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
  
  

Other Skills/Attributes

• Demonstrated alignment with Amicus Mission Focus Behaviours
• Passion for rare disease and patient focused
  
  

Travel

• Occasional travel may be required
• Position is hybrid with required days in the office being Tuesday, Wednesday and Thursday
  
  

We value an inclusive environment where individual experiences and perspectives are celebrated, and voices from the rare disease community are heard.



Amicus is an equal opportunity employer and will judge all applicants based on their qualifications for the job, without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, gender identity, protected veteran, disability status or any other characteristics protected by applicable federal, state or local law.