Associate, Underwriting Operations & Governance

London, England, United Kingdom

5/19/2025

Lloyd’s is the world’s leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market’s brightest minds, working together for a braver world.

Our role is to inspire courage, so tomorrow’s progress isn’t limited by today’s risks.

Our shared values: we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that’s more sustainable, resilient and inclusive, you’ll find a home at Lloyd’s – build a braver future with us.

Supporting the Senior Underwriting Operations & Governance Manager to deliver an operational excellence framework across Performance Management, ensuring that effective processes, tools, communication, technology and ways of working are in place to build alignment of core performance management activity and ensure that a culture of continuous improvement is developed and adopted.

Do you have the Key Skills we need?

• Clear articulate communicator – exhibiting diplomacy and sound judgement
• Ability to be self-motivated, resourceful and highly proactive
• Excellent organisational skills, attention to detail and the ability to work under pressure
• Confidence and experience of making informed decisions
• High level of IT literacy including Microsoft Office (Outlook, Word, PowerPoint & Excel)
• An ability to facilitate and lead by example.
• Ability to establish priorities with clear responsibilities
• Ability to balance the interests of multiple stakeholders
• Ability to be creative, able to deal with complex problems and develop innovative solutions
• Ability to challenge the status quo and manage constructive conflict
  
  
  

These skills will help you to deliver the accountabilities of the role:

• Provide ongoing process and governance support to the Underwriting and Syndicate Performance and teams.
• Support key business activities including performance, planning, governance, control and risk management activities adjacent to the Underwriting and Syndicate Performance teams key activities e.g. quarterly performance review process, performance improvement process, Contribution towards Underwriting dimension of principles based oversight, CPG guidance and training, etc
• Support and contribute to the effective delivery of other team projects as relevant
• Supporting the Senior Manager, Underwriting Operations & Governance to meet any reporting requirements as necessary
• Ensure relevant processes are risk based, appropriately documented, working efficiently and well governed
• Support the management of the risk environment within Underwriting and compliance with the requirements set out by the corporation controls
• Carry out controls testing of key departmental controls
• Contribute to a continuous process improvement mindset within the team
  
  
  

Fantastic opportunity for someone from an underwriting operations, operational risk or process improvement project background. Lots to learn and could develop the skills to really benefit you in the next role in your career.

Diversity and inclusion are a focus for us – Lloyd’s aim is to build a diverse, inclusive environment that reflects the global markets we work in. One where everyone is treated with dignity and respect to achieve their full potential. In practice, this means we are positive and inclusive about making workplace adjustments, we offer regular health and wellbeing programmes, diversity and inclusion training, employee networks, mentoring and volunteering opportunities as well as investment into your professional development. You can read more about diversity and inclusion on our website.

We understand that our work/life balance is important to us all and that a hybrid of working from the office and home can offer a great level of flexibility.  Flexible working forms part of a total reward approach which offers a host of other benefits over and above the standard offering (generous pension, healthcare, wellbeing etc).  These include financial support for training, education & development, a benefit allowance (to spend on our flexible benefits such as gym membership, dental insurance, extra holiday or to partake in our cycle to work scheme), employee recognition scheme and various employee discount schemes.

By choosing Lloyd's, you'll be part of a team that brings together the best minds in the industry, and together with our underwriters and brokers, we create innovative, responsive solutions allowing us to share risk and solve complex problems.

Should you require any additional support with your application, or any adjustments, please click the following link;

https://cleartalents.com/apply/lloyds-msa1645695881

Please note, clicking on this link does not register your application for the vacancy