Location(s):
- One Canada Square, Canary Wharf, London, E14 5FA, GB
Line Of Business: Regional Organization(REG ORG)
Job Category:
Experience Level: Experienced Hire
At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.
If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.
Skills And Competencies
This role will report to the Senior Vice President, Third Party Risk Management, Moody’s Ratings (MR) and will be responsible for managing and overseeing the relationships between Moody’s Ratings and Moody’s Shared Services (MSS) regarding Third-Party Risk Management (TPRM).
The AVP - Supplier Relationship Management core responsibilities will be:
- Manage and own relationships, and the associated work orders, with internal Information, Communication and Technology (ICT) service providers (for example: Technology Services Group and Cyber Security Group) on behalf of Moody’s Ratings
- Maintain existing intragroup work orders, assess and action all change requests to the work orders and report on these accordingly
- Lead the ongoing compliance with regulatory requirements for intragroup arrangements -lead on business updates/notifications to internal teams and regulators as required
- Manage and run the ICT Service Provider Forum meetings (including tracking follow up items) that review service performance
- Act as the customer/client of the internal ICT service providers and the first point of contact for any future proposed service changes
Education
- Undergraduate degree, preferably Risk, Legal or Business Management
- Graduate degree and/or relevant professional risk management qualification a plus
- 5+ years of business experience with at least 2 years in risk, compliance, or internal controls
- Strong IT skills related to risk management for a globally regulated organization
- Strong understanding of technical standards and certifications with ability to explain them in simple manner
Responsibilities
The successful candidate will have a good understanding of service management processes and risk and control, ideally gained through working with complex global organisations.
They will have robust knowledge of risk tools, technology and supplier and performance management. Prior experience working with third parties is highly desirable.
- Function as the primary point of contact for intragroup relationships between MR and MSS, including but not limited to change management, performance and service management.
- Liaise with senior stakeholders across Moody’s to hold MSS functions accountable for the delivering of the agreed ICT services.
- Manage intercompany work orders and services provided to MR by leading business reviews (Service Provider Forums, Quarterly and Annual Service Reviews), proactively identifying issues and potential concerns and work to rectify these with internal resources as needed.
- Identify and define responsibilities of Lead Business Owners for key sub-contractors to the internal service providers.
- Ensure MSS advise and engage with MR on any proposed changes to ICT services and MCO standards.
- Drive service level improvement activities with cross-functional teams.
- Coordinate the preparation of materials for Service Provider Forums, Quarterly and Annual Service Reviews.
- Act as the owner of the intragroup work orders and sub-contractor list.
- Monitor internal mailbox for any intragroup contract change request forms and action as required.
- Work closely with the MR TPRM team for any third party risk related activities.
- Contribute to other TPRM activities as directed by the line manager.
About The Team
Third Party Risk Management (TPRM) is the identification and assessment of third party risk and the ongoing management and monitoring of third parties. The role of the MR TPRM team in the Chief Operating Office (COO) is to make it simpler and better for business owners to fulfil their responsibilities associated with their use of third parties as outlined in the TPRM Policy. The MR TPRM team does this by building the infrastructure (processes, systems, tools) to either support business owners with their responsibilities or fully complete them on their behalf.
Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.
Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
