Job reference 325327
Azure Cloud Infrastructure Engineer
Competitive salary plus car allowance, healthcare, 18% annual bonus potential, 25 days annual leave plus bank holidays rising with service and a company pension scheme with highly competitive contribution rates
Permanent, Full time
Pond Street, Sheffield x3 days a week
Extra Benefits
- Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
- Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
- Supportive and generous company sick pay
- Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.
- Available only to perm employees
Azure Cloud Engineer
Royal Mail and our evolving journey
With a long and proud history, Royal Mail is one of the most visible and trusted brands in the UK. We keep people and businesses connected every hour of every day and we’re passionate about harnessing technology to deliver the best possible results for our customers.
Our business is thriving by continuously adapting and adopting advanced technology. We reach every delivery point in the UK and have over 30 million customer touch points per day. We have 165,000 employees, 80,000 PDA’s and 30,000 end IT users. We are in an exciting period of transformation with significant growth in parcel & packet volumes and online services and we’re focusing on investing in the security, technology, processes, and people that are going to help us continue to achieve great things and grow our business.
We have the UK’s largest “Feet on the Street” network of over 85,000 postmen and women and the lowest reported carbon emissions per parcel of any major UK delivery company. We are committed to providing sustainable services as we deliver against our environmental ambitions. We are investing in technologies such as electric vehicles and drones.
The RMG Technology team are influencing and helping drive the changes across the business as new solutions and services and new ways of working are defined and delivered and we need talented, experienced people who can work at pace and scale to join us and help achieve our goals.
Job Purpose
Azure Cloud Engineer - will be an experienced subject matter expert in Azure, in addition must have in depth technical knowledge of traditional physical, virtualised, hybrid and converged hosting models.
Azure Cloud Engineers are responsible for delivering Strategic Infrastructure Initiatives and maintaining service availability with accountability for annual cloud budgets exceeding £10 million.
Azure Cloud Engineers take a lead role in the RM Cloud Centre of Excellence that ensures RM drives value from cloud technologies. To be successful it is essential that Azure Cloud Engineers build strong relationships with numerous stakeholders:
Azure Cloud Engineers will influence the delivery of major Infrastructure Improvement Programmes working closely with Senior Infrastructure Managers providing technical expertise and guidance.
Azure Cloud Engineers will work closely with Architects from all Architecture disciplines (Enterprise, Solution, Cyber, Infrastructure and Data) to ensure that business solutions align to published best practice from cloud vendors and fit into the wider RM technology landscape. Azure Cloud Engineers must understand the current landscape and identify where improvements can be made to improve service availability (fixing repeat incidents – i.e. problems)
Technology Portfolios – Azure Cloud Engineers will work with technology portfolios to ensure that that any services that leverage cloud platforms are aligned to solid cloud foundations. Providing support and guidance to project, product and platforms teams
Supplier and Partners – Azure Cloud Engineers must build strong relationships with suppliers, vendors and business partners to drive transformational enhancements ensuring efficient well architected cloud services are delivered, in the event of major incidents Azure Cloud Engineers will aid the restoration and root cause analysis
Cyber Professionals – working closely with the RM Cyber team to ensure that best practice security controls are introduced to provide protection but balanced with the impact to user experience.
Service Management – Azure Cloud Engineers will act as the central point of contact when making Azure technology related decisions / service improvement plans (incidents, change, etc).
Key Accountabilities
Azure Cloud Engineers will be the technical engineering authority for Azure Cloud Platforms and Tenant level management., ensuring that services that consume cloud resources are done so in line with Cloud Adoption Framework
Driving the migration of >3k workloads from on premise data centres to Software Defined Data Centres (SDDC) leveraging both native and hybrid cloud architectures.
Ensuring that Infrastructure as Code (IaC) scripts are managed and maintained within a central git repository and are maintained for core environmental configuration changes.
IaC Proficiency - Take lead on designing, publishing and maintaining Terraform code via Azure DevSecOps pipelines to support all core infrastructure deployments
Driving the automation agenda to introduce self-service for platform & product engineering to unlock Product based DevSecOps ways of working.
Accountable for defining, publishing, deploying and maintaining Cloud blueprints, guidelines, standards, patterns, and policy to drive consistency across Azure cloud technologies.
Be an active member of the Cloud Centre of Excellence establishing collaborative ways of working with other CCoE members from other Technology functions.
Work with the wider CCoE team to define a detailed Cloud Roadmap, publish, and promote allowing prioritisation, resource and budget alignment.
Part of a cross functional team to define and embed a FinOps culture throughout RM technology and wider business functions, allowing cost controls to be applied to cloud resources.
Risk and Issues Log Identify and report all risks and issues (provide severity and likelihood) related to your tower that are causing incidents and/ or are having (or could have) an adverse effect on service performance.
Recommendation Development. Based on all known information, prioritise the development of recommendations & mitigation activities – to include all risks and costs of each initiative.
Supporting professional accreditation audit, and compliance.
Developing Relationships – Azure Cloud Engineers will be active members of the Technology & Data Design Authority community, leading workshops and events to drive the value from cloud technologies and understand future roadmaps from across the technology landscape.
Professional Development - Manage your professional development and identify opportunities (training courses, seminars, conferences etc) that will enable you to remain a leading expert in Azure based technologies
Stakeholder Engagement Identify key stakeholders for Azure technologies within and utilise them as a source of information, to challenge and support your decision / recommendation process.
Tower Integration - Actively contribute to Infrastructure strategy to promote the visibility of activities across technology.
Infrastructure Roadmaps – Develop and Publish a Azure roadmap detailing prioritised initiatives for the RM Azure tenant to help modernise the technology landscape, to mitigate service risks and underpin investment forecasting.
Reporting - Actively contribute to monthly reporting governance packs that are presented to technology executives.
Data Accuracy – ensure that discovery of resources within the RM Azure tenant are accurately reflected within the Configuration Management Database (CMDB)
Key dimensions
Ability to be part of a fast paced, high performing virtual teams across multiple Suppliers to ensure successful Service delivery.
Deliver key infrastructure services in line with the IM Handbook
Ability to leverage relationships to drive delivery within agreed timelines.
Core Skills:
Microsoft Azure: Landing Zone, Terraform, Azure Networking, ExpressRoute
Cloud Agnostic: - Guard Rails, FinOps, Policy, CCoE, RBAC, SDCI, CASB
Other: Azure DevOps platform, Azure AD, Azure Hybrid Benefit
ITIL Foundation
Next Steps
The next stage of the selection process will be a face to face/virtual interview consisting of competency based and role specific questions.
We don’t expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we’d love to learn more about you.
Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.
We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.
We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.
For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/
