Exciting times lie ahead for the Royal Free London (RFL), as we start work on delivering our five-year clinical strategy and focus on our commitment to providing world class expertise and care for our communities – close to home and across the entire NHS.
The RFL’s award-winning communications department is at the heart of the trust and its four main hospitals and many satellite sites.
We provide positive, proactive, honest, and timely communications and engagement. The communications team operate in a busy working environment. We serve a wide range of audiences that include approximately 17,000 staff and over a million patients who use our services every year, plus local and national broadcast and print media and GPs.
The team develops content for a number of internal communications channels, informs staff and other key stakeholders of key strategic and operational changes, manages the RFL intranet, the trust’s newly developed website and social media channels, handles hundreds of media calls every year, and oversees the design and production of patient information.
The trust's senior communications manager (public affairs) will be responsible for ensuring effective engagement and relationships with the trust's key stakeholders.
This is a chance to work with an award-winning communications team at a time of great change and opportunity.
The Royal Free London group is leading the way in many areas of the NHS. We have recently launched our clinical strategy; merged with North Middlesex University Hospital; and our clinical teams continue to deliver UK and world firsts.
This role is an opportunity to make a real impact on how we develop our public affairs/stakeholder engagement, working closely alongside media, digital communications, and internal communications colleagues.
You will be an experienced and dynamic communications professional who will play an integral part in ensuring our key stakeholders are kept informed and updated - somebody who can hit the ground running and build strong professional relationships with key influencers.
You will be a well-rounded communicator with excellent written skills, initiative, drive and tenacity.
You will be part of a team that spends a lot of time working across all locations in the RFL group, meeting colleagues and really understanding the challenges facing the NHS, and our trust, and celebrating the achievements of colleagues.
You will role model our approach to spending a minimum of one day per week at a trust site away from our HQ, connecting with staff and developing a thorough understanding of the challenges and opportunities for our hospital and business units.
The RFL is a large NHS trust which employs more than 17,000 staff and serves a population of over 2 million people across 70 sites in north London and Hertfordshire.
Our mission is to be world class in terms of our healthcare services, clinical research and teaching excellence.
The Royal Free London’s ambition is to bring the best of the NHS to every patient — no matter which of our hospitals or services they visit.
To support us to achieve this aim, the Royal Free London group was established in 2017, when we were one of four trusts selected to develop and lead a group of NHS providers to share services and resources to improve patient experience and care.
Working side-by-side with other healthcare experts, we are sharing ways of working which we know deliver the best outcomes. By working collectively, we can reduce unnecessary variations in patient care.
We have created a blueprint to deliver world-leading healthcare for all our patients, meet growing demands on our services and create a healthier future for our local communities.
We will transform the way we deliver care, in response to the needs of our patients and the way they want to access healthcare.
With advances in digital technology, detailed health data, and the growing emphasis on prevention and integrated care, we have developed this plan to better meet our patients’ needs, alongside our relentless focus on providing world class care and local expertise.
For further details / informal visits contact: Name: Ian Lloyd Job title: Director of communications Email address:
[email protected] Telephone number: 07967 595 592
