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LOCATION: Midlands
HOURS: 45 hours per week, 5 from 7
SALARY: Competitive
Job Objective & Responsibilities:
To facilitate and control the standards of all support services supplied by ABM. Through competent leadership and management skills the Branch Manager will develop an effective team consistently meeting or exceeding the service needs of the Client.
Main Duties: General Duties
· To perform any specific investigations as may be requested by senior management
· Responsibility for the implementation of and the maintenance of the quality management systems,
· Carrying out monthly quality assurance checks
Financial Management
• Meeting budgetary targets, monitoring financial plans with profit and loss information, strategic
planning, setting key objectives.
• The monitoring of expenditure and income against plan, credit control, control of all direct costs by
the use of efficient methods of operation.
• To ensure that all forecasts are achieved, to secure and implement, when necessary, price adjustments.
• Responsibility for the review of cost efficient methods of operating, managing margin improvements by
means of productivity.
• To be responsible for all wage sheets submitted by Site/Contract/Branch/Regional Managers/Supervisors
ensuring staff are paid correctly and all contracts adhere to set budgets on wages.
• To authorise all materials requisitions ensuring they are set budgets and are on the Company's approved list of materials.
Administrative Duties
• Replying to customer queries, both orally and in writing, setting work targets for lower management.
• Attending meetings both internally and with customers, on a monthly basis.
Staff Recruitment, Selection and Industrial Relations
• Responsibility for the recruitment of all Contract Managers, Site Managers and Site Supervisors.
• To ensure that employment records are current, to carry out staff appraisals and to carry out staff
appraisals and to recommend candidates suitable for future development.
• To ensure staff are employed in accordance with the Company's employment procedures.
• To ensure staff are trained in the duties for which they are employed.
• To ensure that staff are aware of the Company's Disciplinary and Grievance procedures and that the
procedures are adhered to in all disciplinary cases.
• Ensuring the Company's Health and Safety procedures are practised by all employees.
Business Development
• To expand the revenue base, and the retention of existing profitable trade, seeking growth, successful
conversion of competitive estimates, directly or indirectly helping with sales, prospecting, surveying,
estimating and securing new trade.
Person Specification: Essential
• Sound Leadership skills
• Good Communication skills
• Good Interpersonal skills
• Show initiative
• Aptitude to receive and deliver training
• Deal with customers both internal and external
• Be able to take responsibility
We're proud to offer a great range of benefits including:
For more information about ABM's benefits, visit our careers page
ABOUT US
ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit www.abm.co.uk.
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.