BTS Lead Officer - Project Manager

Job Details

As a Lead Officer, you will play a crucial role in delivering solutions using the Microsoft Power Platform and Copilot tools. This role requires strong leadership skills, excellent communication abilities, and a strategic mindset.

The Power Platform is split into two workstreams –

• Centre of Excellence (CoE) – overseeing the Governance, Administration, Management and Empowerment of the Power Platform and Copilot
• Customer Engagement – working with internal BTS staff and others across Fife Council to implement Power Platform and Copilot solutions.

Key Responsibilities will include:

• Oversee the CoE and Customer Engagement workstreams
• Develop and implement the overall strategy for the Power Platform and Copilot within Fife Council
• Ensure alignment of Power Platform initiatives with organisational goals, service change plans and programmes (e.g. Digital Portfolio and No Wrong Door)
• Act as the primary point of contact for senior stakeholders
• Act as an escalation point for any support issues or major incidents
• Facilitate communication and collaboration between technical and non-technical team members

You will be expected to:

• Provide leadership and direction to the team
• Create a culture of constant learning and creativity
• Ensure adherence to governance policies and compliance requirements
• Promote the benefits of Power Platform and Copilot to Directorate and Council Leadership.

The Person

The essential skills required for the Lead Officer role include:

• Leadership and Management: Proven experience in leading and managing teams, with the ability to inspire and motivate team members to achieve their best.
• Project Management: Strong project management skills, including planning, executing, and overseeing projects to ensure they are completed on time and within budget.
• Strategic Thinking: Ability to develop and implement strategic plans that align with organizational goals and drive success.
• Communication: Excellent verbal and written communication skills, with the ability to effectively convey information and ideas to various stakeholders.
• Interpersonal Skills: Strong interpersonal skills to build and maintain relationships with team members, clients, and other stakeholders.
• Problem-Solving: Ability to identify issues, analyse problems, and develop effective solutions in a timely manner.
• Risk Management: Experience in identifying and mitigating risks to ensure project success and organizational stability.
• Budget Management: Proficiency in managing budgets and resources efficiently to maximize outcomes.
• Mentorship: Capability to provide guidance, support, and mentorship to team members, fostering their professional growth and development.
• Technical Proficiency: Familiarity with relevant software and tools that are essential for the role.

We are currently shaping our future workstyles however, in light of current advice, we are introducing blended home/office working that will include office access days each week with homeworking for the remainder of your working time.

For more information, please contact: Gordon Barron, [email protected]