Building Manager

There’s a permanent opportunity for you here as a Building Manager working on one of our client sites in Epsom, Surrey.

Responsible for the delivery of a safe, compliant and excellent technical provision for Toyota. The Building Manager is a critical part of the site team, ensuring that the technical facilities run smoothly, effectively supporting business activities, and providing a professional service for our client.

The Role

Facilities Support:

• Be responsible for all activities and services within the property.
• Ensure a safe working environment is maintained for customers, staff, and contractors, adhering to Health and Safety guidelines ensuring all logbooks, RAMS and compliance documents are maintained, checked and reviewed
• Support the Regional Facilities Manager in planning the work of contractors and in-house teams to deliver essential core services as well as additional works.
• Maintenance and Contractor Management:
• Check that agreed work by staff or contractors is completed satisfactorily and follow up on any deficiencies.
• Conduct monthly audits on contractors and carryout plant room checks ensuring all areas clean and tidy
• Assist in delivering a fully compliant site, reviewing RAMS, uploading necessary documents to the Document Manager, and escalating non-compliance issues to the compliance team. Ensure all non-compliances are escalated appropriately.

Helpdesk and Emergency Response:

• Liaise with the local Admin Support team and other members of the wider account to ensure all priorities are met.
• Respond appropriately to emergencies or urgent issues as they arise, including investigating all incidents on-site.

Customer Service:

• Support the Regional Facilities Manager in creating an environment that allows for the highest achievable standard of service.
• Use innovation and best practices to improve service delivery and customer satisfaction.
• Establish and maintain strong occupancy relationships through coordinated personal contact with customers, on-site staff, and management.
• Risk Management:
• Utilise knowledge of Risk Management principles to ensure all staff and subcontractors work safely and according to all provided Risk Assessments and Method Statements (RAMS).
• Ensure all Dalkia staff are properly prepared for daily tasks, including toolbox talks, review of RAMS, and dynamic risk assessments, with all safety briefs delivered and recorded for audits.

Cost Control and Financial Management:

• Assist the Regional Facilities Manager in delivering cost-effective services to support the site.
• Support the Regional Facilities Manager in maintaining budget compliance across all areas of facilities operations.

Building and Asset Management:

• Contribute to the delivery of Planned Preventative Maintenance (PPM) and reactive tasks.
• Monitor the CAFM (Computer-Aided Facilities Management) system to ensure all jobs are closed within the KPI deliverable timescales and report any anomalies to the Facilities Manager.

Continuous Improvement of Service Delivery:

• Support the Regional Facilities Manager in building strong stakeholder relationships.
• Conduct regular monitoring of quality standards and identify areas of poor performance for resolution.
• Ensure adherence to Dalkia operating procedures and quality procedures.

Health and Safety:

• Ensure a safe working environment for all premises users, providing sound advice on Health and Safety matters in line with contractual requirements and qualified competencies.
• Provide proactive and reactive advice on sustainability, energy, environmental, statutory, and legislative obligations to minimize risk.

Compliance:

• Work closely with the site team in managing policies, procedures, and staff and contractor inductions.
• Engage with the Workplace Experience team to resolve building-related issues promptly, offering solutions and recommendations.
• Take accountability for self and client audits, developing and implementing improvement plans.

Teamwork:

• Assist in managing and leading a service delivery team focused on quality management.
• Manage contracts and contractors, standing in for the Regional Facilities Manager when necessary to ensure standards are consistently met.
• Perform any other duties as required by the line manager, consistent with the grade and general responsibilities of the post.

Hours of Work

• Monday to Friday, 8am - 5pm, 40 hours per week

Benefits

• 25 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year
• Pension with matched contributions between 6-8%
• Life Assurance
• Private Medical Insurance Single Cover on completion of 12 month' service, with the opportunity to pay for additional cover for partner/dependants
• Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance
• Access to wellbeing programmes
• Company Sick Pay
• Employee recognition programmes which reward exceptional achievements
• Employee Referral bonus with generous bonuses for ‘referring a friend’
• The opportunity to use one working day per year volunteering to help the local community
• Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters

Qualifications and Experience Required

• Education: Qualifications in Facilities Management, Engineering, or a related field.
• Experience: 2-4 years of experience in facilities management, building maintenance, or a similar role.
• Strong organisational and multitasking skills.
• Good communication and interpersonal skills.
• Knowledge of building systems (HVAC, plumbing, electrical) is desirable.
• Proficiency in Microsoft Office Suite and CAFM systems.
• Ability to manage and coordinate vendors and contractors effectively.
• Problem-solving: Capable of resolving facility issues and implementing solutions effectively.
• Attention to Detail: Ensures maintenance activities and audits meet high standards.
• Team Leadership: Works effectively in collaboration with the Facilities Manager, contractors, and site teams.
• Physical Requirements: May require walking, standing, possibly climbing ladders and lifting and moving boxes/materials/furniture.
• Environment: Primarily office-based with frequent site inspections.

We’re committed to treating all our job applicants fairly and with respect. If you need adjustments, we're happy to discuss that with you. Please contact our talent acquisition team in confidence.