Business Analysis Manager

Business Analysis Manager

This is a hybrid role based from home and our office in Leicester.

Home. There’s no place like it. And there’s no feeling like helping people create the joy of feeling truly at home.

At Dunelm, that’s what we do.

We’re the UK's number one choice for homewares because we make home life lovelier for our customers. And the caring and supportive culture we've created makes this a place you'll feel right at home too.

The area

Our Business Analysis department plays a crucial role in driving our company’s growth, and we are committed to providing our team the latest tools and techniques to help them excel and take us to new heights. With our continuous growth, we are seeking talented and ambitious individuals to join our dynamic team and contribute their unique ideas and perspectives.

Role Summary

A key leadership role within the technology team responsible for developing our Business Analysis chapter into a destination for BA talent.

Your primary focus will be line management, talent development, career framework and chapter development, driving initiatives to empower our BAs and elevate our Analysis capabilities to industry leading standards. You will also play a pivotal role in enhancing our external reputation for technology excellence through strategic initiatives and partnerships.

You will work as both part of a self-organizing team and as an internal consultant, offering coaching, mentoring and training to team members.

Ultimately, your leadership as the Business Analysis Manager will be instrumental in shaping the future of Analysis at Dunelm, defining and leading the strategy and approach for Analysis across Dunelm Technology.

Responsibilities:

• Provide line management overseeing Business Analysts wellbeing, performance, and career development.
• Develop and implement talent development initiatives, including training programs, mentorship opportunities, and skill enhancement workshops to support the professional growth of our Business Analysts
• Collaborate with people services and senior leadership to enhance and implement a comprehensive Career Framework that outlines clear career paths, competencies, and progression criteria for Business Analysts
• Lead on chapter development, taking ownership of chapter initiatives on topics such as engagement
• Define and drive the chapter strategy forward as part of the BA Leadership team
• Lead the development and maturity of the chapter, fostering knowledge-sharing, collaboration, and openness.
• Conduct regular performance reviews, provide constructive feedback, and establish individual development plans to support the career advancement of Business Analysts.
• Champion diversity, equity, and inclusion initiative, promoting a culture of belonging and respect for all team members.
• Ensure compliance with company policies, procedures, and regulations related to talent management, performance evaluation, and career development.
• Lead and collaborate recruitment efforts to attract and onboard top Business Analysis talent.
• Foster a culture of collaboration, excellence, and transparency.
• Stay informed about industry trends, emerging techniques, and best practices.

Essential Skills

• Significant experience in line management of autonomous and highly skilled BAs
• Significant experience in recruitment & onboarding new BAs
• Experience of chapter and talent development
• Strong leadership and interpersonal skills, with the ability to inspire and motivate BAs to achieve their full potential.
• Demonstrated success in recruiting and onboarding top Business Analysis talent, with a keen eye for identifying and assessing candidates.
• Excellent communication and collaboration skills, with the ability to build effective relationships with stakeholders at all levels of the organisation.
• Commitment to diversity, equity, and inclusion, with a track record of fostering inclusive work environments.
• Familiarity with Agile methodologies and waterfall techniques to support different needs from across the business

Desirable Skills

• Experience of Business Analysis within a multichannel retailer and/or manufacturer.
• Understanding of modern Analysis techniques used within retail environments.

Behaviours

Connecting: You should prioritize taking time to get to know your direct reports and building empathy and rapport.

Strategic thinking: You should be able to think strategically and see the big picture, aligning decisions with business objectives.

Team Working: You should be a team player and effectively collaborate with colleagues to achieve common goals. You should be able to lead and inspire BAs reporting to you, creating a culture of collaboration, continuous improvement, and innovation.

Communicating: You should communicate in the most engaging ways with colleagues and keep your direct reports informed and engaged.

Including: You should show respect for everyone and constructively challenge behaviour that exclusive elitist and disrespectful of others.

We recruit people from all types of backgrounds, who share our entrepreneurial, hands-on approach to work. We are committed to creating a full inclusive environment that is representative of our customers and locations. We recognise the value and importance in inclusion and diversity and welcome applications from all candidates, regardless of sex, age, race, religion, disability, neuro-diversity, gender or sexual identity, socio-economic background or education.