Business Analyst

Two days per week in Stroud, Gloucestershire office

Within our B2B business unit we are on a period of growth. As part of this journey, we are transforming the way we operate to meet the current and future needs of our customers. We are therefore seeking an experienced Business Analyst to join our Change and Transformation team and define and deliver our internal transformation plans.

As a Business Analyst, you will collaborate with various stakeholders, including executives, managers, and technical teams, to gather requirements, complete root cause analysis, define problem statements and support successful project delivery.

Responsibilities

• Conduct comprehensive analysis of business processes, systems, and operations to identify gaps, inefficiencies, and opportunities for improvement.
• Collaborate with stakeholders to gather and document business requirements and objectives.
• Translate business requirements into functional specifications, user stories, and use cases, ensuring clarity, accuracy, and feasibility.
• Develop and maintain detailed documentation, including process maps, workflow diagrams, and system configurations.
• Collaborate with technical teams to design, develop, and implement solutions that address identified business needs and requirements.
• Facilitate meetings and workshops to elicit requirements, pain points, gather feedback, and ensure alignment between stakeholders.
• Conduct impact assessments to evaluate proposed changes and ensure minimal disruption to existing business processes.
• Ensure finished outputs are handed over, signed off and imbedded with BAU.
• Stay up to date with industry trends, best practices, and emerging technologies related to business analysis and process improvement.

About You

• Experience working within the energy and utilities sector is an advantage.
• Proven experience working as a Business Analyst or in a similar role.
• Strong analytical skills with the ability to collect, organize, analyse, and disseminate significant amounts of information with attention to detail and accuracy.
• Previous experience using business analysis tools such as Miro, Atlassian products or similar.
• Excellent communication skills, both written and verbal, with the ability to effectively interact and collaborate with stakeholders at all levels of the organization.
• Strong problem-solving abilities with a solution-oriented mindset.
• Strong organisational skills with the Ability to manage time effectively, prioritise tasks, and meet deadlines.
• Familiarity with Agile and/or Lean methodologies is a plus.
• Certification(s) in business analysis advantageous.

If you like the sound of the role but don’t meet all the requirements, we encourage you to apply. We are interested in meeting people from a diverse range of backgrounds and experiences. Come and join our change and transformation team and be a significant part of driving Ecotricity’s green future.

About Us

What's in it for you...

Healthcare plan, life assurance and generous pension contribution

Volunteering Day

Hybrid Working

Various company discounts (including shops, gyms, days out and events)

Holiday of 25 days (plus bank holidays) & ability to buy/sell days

Cycle to work scheme, car pooling and onsite parking available

As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets.

Flexibility statement

The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment.

Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind.

Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy.

We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass.

We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests.

Ecotricity is an equal opportunities employer and is committed to providing equality for all.