Business Analyst

Birmingham, England, United Kingdom

4/1/2025

Role Introduction

As a Business Analyst, you will be responsible for defining to-be processes aligned to best

practice, to deliver the most efficient and effective solutions, resolving complex problems and

projects.

You will work closely with the Transformation Process Lead to design and deliver best practice

processes and the end state system landscape ensuring high level requirements can be met. In

addition, you will ensure all requirements are configured and deployed into Salesforce, NetSuite

and other legacy systems to deliver the new to be designed processes.

You'll need to be a solution focused thought leader, agile in approach, full of initiative and have

excellent stakeholder management, communication, and organisational skills.

What You Will Do

• Define and agree the Process Framework / Taxonomy for your process area.
• Review the current state, gather requirements and generate solutions to address gaps
• Collaborate with cross-functional Agile teams to produce ‘to-be’ design deliverables
  
  
  

including user stories, clarifying business requirements and functional design.

• Facilitate stakeholder review of deliverables, swiftly addressing concerns and resolving
  
  
  

issues.

• Contribute to release planning sessions to support development of the product roadmap.
• Working closely with the Transformation Process Lead and Business Owners to regularly
  
  
  

review initiative backlog by adding, prioritising, and/or removing.

• Participate in daily agile meetings and coordinate with the business owners to review
  
  
  

progress.

• Arrange show and tell sessions with end users to ensure they are aware of progress,
  
  
  

development is in line with their expectations and to increase familiarity of the new

system.

• Support with end user testing by reviewing test plans, create test scenarios, and test
  
  
  

scripts.

• Input into the development of comprehensive training documentation and support with the
  
  
  

delivery of end user training.

• Create user profiles for all roles in scope of your process area.
• Identify and agree internal and external process interfaces.
• Produce high quality written documentation for all end deliverables.
• Report to Transformation Process Lead.
  
  
  

What You Will Have

• 5 - 7 years deep understanding of integrated processes with functional areas, ideally in a
  
  
  

consulting environment.

• Proven business transformation experience within large-scale programmes
• Experience of order to cash process improvement initiatives, enhancing operational
  
  
  

efficiency and providing innovative solutions.

• Awareness of industry trends and best practices within process area.
• Process design experience: workshops, requirements gathering, process mapping.
• Stakeholder management, including working with senior stakeholders and facilitating
  
  
  

decision making.

• Experience of working with technical teams on build and testing.
• Experience of working to support change management and delivering effective training.
• Project management skills / experience.
• Analytical thinking and ability to solve complex problems.
• Excellent communication skills (oral, written and presentation), including the ability to
  
  
  

listen effectively.

• Ability to self-manage and work independently, work and prioritise workload to tight
  
  
  

deadlines.

• Team player with ability to work with related internal business functions.
  
  
  

Desirable Skills

• Familiarity with Salesforce and NetSuite
• Proven finance implementation experience (e.g. order to cash, purchase to pay, record to
  
  
  

report), within complex large-scale programs.

What We Do For You

Wellbeing focused – Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral

• Annual Leave – 25 days of annual leave, plus public holidays and the ability to buy additional days
• Employee Assistance Programme – Free advice, support, and confidential counselling available 24/7 through Care First
• Endometriosis Friendly Employer - We are proud to confirm our commitment to developing an environment and culture that allows those with endometriosis to thrive in the workplace
  
  
  

Personal Growth - Regardless of where you are at in your career, we’re committed to enabling your growth personally and professionally

• Development Programmes – From Future Managers to Leadership Training, our development programmes help you get where you need to go
• Performance Bonus – Our Group-wide bonus scheme enables you to reap the rewards of your success
  
  
  

Financial wellbeing - We understand as well as your mental wellbeing, your financial wellbeing is really important

• Pension Scheme – Our plan with Scottish Widows offers 5% matched contribution by the company
• Income protection insurance – Providing you with support and assistance when you need it most
• Discounted Parking - We have partnered with QPark to provide an exclusive discounted rate for OneAdvanced employee's when purchasing a digital season tickets
  
  
  

Recognition – Highlighting and rewarding the great work our people do

• Performance & Talent – Our own technology platform that allows you to get real-time feedback, conversations and goals to help you become your best self
  
  
  

Making a Difference – we provide opportunities to help our people make a difference to the causes they care about

• MatchIt! – Fundraise for a cause close to your heart and Advanced will match part of the funding
• Volunteering Time – Our volunteering leave scheme allows you to use your time to help those who need it
• Pennies from Heaven – donate the pennies from your pay check to help make a difference without lifting a finger
  
  
  

Who We Are

OneAdvanced is one UK's largest providers of business software and services serving 20,000+ global customers with an annual turnover of £330M+. We manage 1.5 million 111 calls per month, support over 2 million Further Education learners across the UK, handle over 10 million wills, and so much more. Our mission is to power the world of work and, as you can see, our software underpins some of the UK's most critical sectors.

We invest in our brilliant people. They are at the heart of our success as we strive to be a diverse, inclusive and engaging place to work that not only powers the world of work, but empowers the growth, ambitions and talent of our people.

To learn more about working at OneAdvanced please click here