Business Development Assistant
Company
Location
Harrow, England, United Kingdom
Posted At
4/30/2025
Advertise with us by contacting: [email protected]
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Description
Job Title: Business Development Assistant/PA
Location: London Central
Full time: 40 Hours per week
Shift times: 9am to 6pm - Monday to Friday
Permanent: Onsite role
Salary: £29,036 to £30,000 per annum
We’re looking for a Business Development Assistant to assist the Business Development Manager at HCA UK's "The London General Practice". This role will involve PA tasks, liaising with doctors, setting up appointments and managing the health screening programme.
The primary work for this role involves managing the VIP pathways for patients undergoing Advanced and Ultimate Health Screenings, ensuring seamless coordination between patients, HCA Diagnostics, Consultants, and the LGP team.
You will be responsible for providing exceptional service, supporting business growth, and contributing to the overall success of our client relationship and business development efforts.
If you enjoy co-ordinating and have strong organisational skills, this could be the perfect role for you to embark on an exciting career with us here at HCA UK.
You will also find yourself liaising with corporate clients and hotel concierge as we also look after hotel guests when they may require medical assistance while in London.
Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a role in (team), but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.
What You'll Do
Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.
Benefits
By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Business Development Assistant you’ll be eligible for:
At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.
Our Mission Is Simple, Above All Else We’re Committed To The Care And Improvement Of Human Life, a Clear Statement That Extends To Both Our Patients And Colleagues. To Achieve This, We Live And Breathe Four Core Values
Location: London Central
Full time: 40 Hours per week
Shift times: 9am to 6pm - Monday to Friday
Permanent: Onsite role
Salary: £29,036 to £30,000 per annum
We’re looking for a Business Development Assistant to assist the Business Development Manager at HCA UK's "The London General Practice". This role will involve PA tasks, liaising with doctors, setting up appointments and managing the health screening programme.
The primary work for this role involves managing the VIP pathways for patients undergoing Advanced and Ultimate Health Screenings, ensuring seamless coordination between patients, HCA Diagnostics, Consultants, and the LGP team.
You will be responsible for providing exceptional service, supporting business growth, and contributing to the overall success of our client relationship and business development efforts.
If you enjoy co-ordinating and have strong organisational skills, this could be the perfect role for you to embark on an exciting career with us here at HCA UK.
You will also find yourself liaising with corporate clients and hotel concierge as we also look after hotel guests when they may require medical assistance while in London.
Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a role in (team), but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.
What You'll Do
- VIP Patient Pathways: Coordinate the VIP pathways for patients receiving Advanced Health Screening, Ultimate Health Screening, and concierge services. Tailor each program to individual patient needs, ensuring an exceptional and personalised service experience.
- Concierge Service & Patient Journeys: Supervise and guide VIP patient journeys, offering concierge services and creating a comprehensive, high-quality health experience.
- Client Relationship Management: Assist in building and maintaining strong relationships with clients, responding to inquiries, ensuring excellent patient satisfaction, and providing ongoing support.
- CRM: Maintain and update the Customer Relationship Management (CRM) system with accurate client information and track communications, activities, and referrals.
- Collaboration: Collaborate with internal departments, including Doctors, Medical PA’s, Administration, and the broader HCA network to ensure smooth operations and excellent service delivery to our patients.
- Documentation: Ensure neat, detailed and accurate records of all activities, patient referrals, and correspondence.
- Medical PA Support: back-up and support to the Medical PA’s within London General Practice
- Adaptability: Be adaptable to changes in priorities and willing to take on additional responsibilities as needed in a dynamic environment.
- Strong communication and relationship management skills.
- Excellent organisational and time-management skills with the ability to manage multiple tasks under pressure.
- Competent in working independently and taking initiative.
- Strong record-keeping and data management abilities.
- Familiarity with GDPR requirements and handling confidential information.
- Proficient in typing, computer literacy
- Excellent telephone manner and ability to engage with clients professionally.
- Previous experience in patient/customer liaison is preferable.
- Experience in administration and working autonomously.
- Familiarity with clinical systems (Meditech, EMIS) is an advantage.
- A strong understanding of medical terminology and the private healthcare sector.
- Ability to engage in productive conversations and build relationships across diverse client groups, including multinational clientele.
Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.
Benefits
By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Business Development Assistant you’ll be eligible for:
- 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
- Private Healthcare Insurance for treatment at our leading hospitals
- Private pension contribution which increases with length of service
- Season Ticket Loan and Cycle to Work scheme
- Group Life Assurance from day one
- Critical illness cover
- Enhanced Maternity and Paternity pay
- Corporate staff discount for all facilities including Maternity packages at The Portland
- Comprehensive range of flexible health, protection and lifestyle benefits to suit you
- Discounts with over 800 major retailers
At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.
Our Mission Is Simple, Above All Else We’re Committed To The Care And Improvement Of Human Life, a Clear Statement That Extends To Both Our Patients And Colleagues. To Achieve This, We Live And Breathe Four Core Values
- Unique and Individual: We recognise and value everyone as unique and individual
- Kindness and compassion: We treat people with kindness and compassion
- Honesty, integrity and fairness: - We act with absolute honesty, integrity and fairness
- Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity
Advertise with us by contacting: [email protected]
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